Course catalogue

Failing organizations are usually over-managed and under-led.

-Warren G. Bennis 

Leaders, who spend more time managing their employees than leading them are less likely to achieve the top performance they seek because they focus on controlling employees and their tasks to accomplish a goal.

• Define leadership and management 

• Identify the hallmarks of action-based leadership 

• Differentiate between supervisory and leadership tasks 

• Describe an effective team leader

Who is the course for?

Officers who are looking to supplement or refresh their radar and ARPA courses and any other person who requires knowledge of the general features of radar.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

By providing you with an awareness of how radar interacts with other systems onboard, enabling you to utilise all available means for safe navigation.

How will the course benefit my company?

By providing personnel with an awareness of how radar interacts with other systems on board, enabling them to utilise all available means for safe navigation.

What standards are referenced in the course?

The International Convention for the Safety of Lives at Sea (SOLAS)

The International Convention for the Prevention of Pollution from Ships (MARPOL)

IEC Standards 62287-1

IEC Standards 62287-2

IMO Radar Performance Standards (IMO (2004) Res. MSC.192(79)

The International Convention on the Regulations for Preventing Collisions at Sea (COLREGS)

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

You’ve leveraged your education, professional experience, hard work, and business abilities to get to this point in your career. Now you’re responsible for leading a team in achieving your firm’s target goals and objectives. Did you know that there’s another skill that will be critical to your continued success and advancement? It’s called Emotional Intelligence (EQ), and it’s a big business topic these days.

• State the emotional intelligence model 

• List the benefits of emotional intelligence

Who is the course for?

Operator personnel who are responsible for assessing and verifying the SIGTTO competency standards and Officers serving on LNG or LPG carriers who are being assessed.

Is previous experience required?

No previous experience is required to complete this course.  

How will the course benefit me?

This course will provide learners with an introduction to SIGTTO and an overview of the competency and experience matrices, as well as how to apply them.

How will the course benefit my company?

This course acts as an introduction to the assessment for operators that allows them to examine personnel compliance and will ensure that those employed by the operators have the relevant knowledge and experience to perform safely in their role.

What standards are referenced in the course?

The Society of International Gas Tanker and Terminal Operations (SIGTTO) 

International Association of Classification Societies (IASCS)

Is there an assessment? 

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

In this lesson, we will study the first two steps of Goleman’s four components of emotional intelligence, self-awareness, and self-management. As per Goleman, self-awareness is the building block of all other competencies. Without recognizing what you are feeling, you cannot proceed to other competencies. It helps you to handle your emotions in order to avoid its interference in work and use these emotions to facilitate and recover from emotional distress. Self-management flows from self-awareness. It helps to understand situations from others’ perspective and to cultivate relationships.

• Manage yourself through self-awareness 

• Establish self-control through self-management

Who is the course for?

Marine Engineers, Marine Electricians and engineering and electrical ratings.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

By providing you with an introduction to governors and digital governor systems.

How will the course benefit my company?

By providing personnel with an introduction to governors and digital governor systems.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

ISM-koden (International safety management code – A.741(18)) er en internasjonal sikkerhetsstyringsstandard for drift av fartøy (flyttbare installasjoner til sjøs) og hindring av forurensing. Tolv år etter at ISM koden ble obligatorisk, gjennomførte IMO den første revideringen (gjennomgang) av koden. Endringene ble gjort gjeldende fra og med juli 2010. Den siste “oppdateringen” (forandringer) av ISM koden (2014) er gjeldende fra og med 2015. I 2017 vedtok den internasjonale maritime organisasjonen (IMO) kravet om Maritime Cyber risikostyring (datasikkerhet). Datasikkerhet skal nå være en integrert del av rederiets risikostyring for å håndtere risikoen for sine skip. Fra og med 2021 er kravet at håndtering av cyberrisikoer er innarbeidet i rederiers sikkerhetsstyringssystem.

Kurset tar for seg ISM kodens oppbygning og krav satt i koden. Samt hvordan selskapet (rederi) delegerer, og hvordan de involverte ivaretar sine oppgaver og plikter.

Kursdeltagerne skal etter gjennomført kurs forstå bakgrunn og formål med ISM koden. Selskapet sitt ansvar, samt være i stand til å bidra med å gjennomføre, evaluere og kontinuerlig forbedre et selskap sitt styringssystem.

This course is only available in Norwegian.

In this lesson, we will study social awareness and relationship management that fall under the heading of “Social Competence” in Bradberry and Greaves’ model of emotional intelligence. Social awareness is the ability to use empathy and active listening to understand others better. Leaders with strong social awareness are not only able to read their own emotions precisely but are also able to interpret others emotions accurately. Relationship management is using all of your EQ skills to establish solid relationships and manage your interactions with others.

• Define social awareness  

• Build relationships with employees to enhance business outcomes

Who is this course for?
All managers.

Is previous experience required?
You do not need prior knowledge or experience to complete this course and it is assumed that you are competent in your designated role

How will this course benefit me?
This course aims to provide managers with a guide on how to safely return their teams to the workplace

How will this course benefit my company?
By ensuring you have a guide on how to safely return their teams to the workplace

What standards are referred to in this course?
N/A

Is there an assessment?
Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

As with many business practices, hiring techniques have been affected dramatically by the Internet. “Surprise” interview questions are now available on hiring websites, such as Glassdoor.com and Indeed.com. Candidates can practice their responses via video coaching until they are tweaked to perfection. And in the current job environment, the competition for great employees is strong. You have to move quickly and analyze swiftly to capture the best candidates for your organization.       

This video discusses some pre-interview, interview, and post-interview guidelines that will help you design and develop a winning hiring process. We begin with what to do before you’ve even met your ideal candidate and progress all the way to planning for their successful post-hire on-boarding and retention. 

• List the pre-interview tasks   

• Prepare for the interview  

• Identify the post-interview tasks

The impact of social media has dramatically changed the recruiting strategies. Evaluating and screening candidates for job openings also significantly changed. Today’s organizational hiring processes consist of software programs, technology, and behavioral science. Once applicants have responded to your company’s recruiting efforts via LinkedIn, corporate website, or other social platforms, what are the most efficient and cost-effective ways that hiring managers can decide to pursue suitable candidates? The answer lies in a variety of methods from old-fashioned reference checking, software programs that manage hiring efforts, pre-employment assessments, and so on. Let’s look at some of the ways you can use these tools to streamline your efforts and quickly identify the most qualified candidates for your organization.

• Review and shortlist candidates resume and use software applications to screen them   

• Identify the need to check for reference and social media presence of candidates    

• Conduct remote interviews for the first round of scanning   

• Use assessments to gauge the candidates

Your talent is your most important resource. Deploying it to implement different methods of coaching will not only help you to strengthen your team’s abilities, but also your own leadership skills. No matter where you are, no matter how many people you put together on a team, you will always experience the same phenomenon. Some team members will perform above expectations while others will perform at an average or standard level, and some will perform at substandard levels. Coaching is a performance process with lots of actions and steps. Let’s take a look at some of the ways to coach your team and how you can make the most of these opportunities.

• Identify how to coach the low performing employees 

• Implement the techniques to coach the average performing employees 

• Coach the high performing employees 

• Meet the challenges of coaching remote employees

Hensikten med kurset er å gi opplæring av riktig og sikker bruk av fallsikringsutstyr og bruk av redningsutstyr. Kurset gir kandidaten opplæring i hvordan de skal gjøre seg kjent med vedlikeholdsrutiner og produsentens bruksanvisning slik at fallsikrings- og redningsutstyr brukes på en riktig og sikker måte.

Leksjon 1 i Mod. O-2.2 og siste punkt i leksjon 2 i Mod. O-3.2

Kursinnhold
- Innledning
- Regelverk, standarder og retningslinjer
- Risikovurdering og risikohåndtering
- Konsekvenser av et fall i fallsikringsutstyr
- Kjennskap og ferdigheter til relevante typer fallsikringssystem, utstyr og metoder
- Krav til vedlikehold, oppbevaring og kontroll
- Skriftlig prøve

This course is only available in Norwegian.

Very few leaders are born with the qualities required to inspire and lead others. Most leaders are built—through personal effort, lots of introspection, and assistance from mentors and other leaders. In this course, you’ll learn the six characteristics that set effective leaders apart. You’ll discover the differences between managing and leading, and when to do each. And you’ll find out how to create a plan that will help you move from simply managing results to setting vision and leading others.

• Differentiate between managing and leading  

• Create leadership development action plan

It is a law of nature, if you work with people, you’re going to have conflict. When people with different viewpoints, backgrounds, personalities, work ethics, and industry experience come together, discord and differences of opinion are inevitable. Wise leaders accept that conflict is a part of work, they anticipate it, and they have a plan to address it. Effective conflict resolution takes practice. You may want to ask an experienced colleague, your HR department, or your manager for suggestions on dealing with this issue. Just realize that while you can’t avoid conflict entirely, you can establish an environment and a process that minimize the damage conflict can cause. 

If managed well, conflict can lead to innovation, stronger teams, and greater personal development—for you and your employees. 

• Become aware of workplace conflicts 

• Set a protocol to handle conflicts

Accountability is an individual’s acceptance of responsibility for the outcome of a job, project, or program. There are five steps that you can use to engineer accountability into both, your work processes and your employees to achieve performance goals.

• Define accountability 

• Describe the five steps to accountability 

• Apply the five steps of accountability

In today’s competitive world, businesses move faster and faster to stay ahead of the competition, develop new offerings, and keep up with client demands, employees need constant feedback, support, and direction in order to achieve those objectives. The era of the annual performance review is long gone, with managers now meeting with team members frequently to set goals, coach, provide training, and review performance. Performance dashboards that automate company-wide goals, metrics, customer feedback, and other performance-related data keep leaders and team members aware of their progress. Instead of looking backward, the new model for managing and motivating employee performance is fast-paced and feedback focused.

• State the best practices to improve the performance management process 

• Explain the review model

Time is more valuable than money. You can get more money, but you cannot get more time.

-JimRohn, an American entrepreneur, author, and motivational speaker 

Meetings are necessary, but they become intolerable when they drag on and on, start late, or the discussion goes off the track. It’s annoying when you feel that your time has been hijacked—especially when other projects and responsibilities are in the pipeline. Poor time management is often the cause of this distress. Meetings would be more productive—and less irritating—if all activities started on time, ended on time, and stayed on the topic. As a leader, it is your responsibility to ensure that meetings are of benefit to the participants and satisfy the meeting objectives. Running a successful meeting can be boiled down to three things: be purposeful, be engaged, and be respectful of the attendees’ time.

• Explain the importance of adhering to meeting time 

• Interpret the impact of delaying a meeting 

• Respect others’ time

This course covers the necessary competence for being in command of a lifeboat in the event of a shipwreck or accident requiring evacuation, in other words, the entire rescue phase which consists of boarding and launching the lifeboat, moving to a safe distance from the installation and staying on the lifeboat at sea.

Course Content

- Prepare a conventional lifeboat for evacuation

- Organise and supervise embarkation

- Launch the lifeboat

- Attend to the passengers and facilitate the stay onboard after an evacuation.

- Establish and maintain communication with the rescue unit.

This course is valid for 24 months.

Many managers are promoted to leadership positions by virtue of their technical skills or subject-matter knowledge. Their proficiency and expertise set them apart from other candidates. These abilities are important, but they are just one aspect of being an effective leader. Leadership expert, Stephen Covey, says that due to the speed and constant change that define our world today, leaders need to be able to face new and different problems as they arise, make strategic decisions quickly, and guide their organizations with competence and character. He has identified four roles a leader must master in order to succeed in this ever-changing environment.

• Inspire trust among your team members

• Create a vision for your team

• Execute strategy to reach your goals

• Recognize your coaching potential