Course catalogue

LEARNING OBJECTIVES

After the successful completion of the course, the participant should be able to:
• Explain the basic functionality of the K-Bridge system
• Operate the K-Bridge integrated navigation system
• Use the system in a safe and efficient mode
• Understand the K-Bridge system overview
• Operate  the system with all available functions in order to navigate safely under all conditions
• Explain the system’s menu structure
• Explain and utilize the system’s display setup
• Set safety values
• Recognize  alarms and malfunction indicators and actions to be taken
• Planning, validating and monitoring routes
• Change over to back up systems
• Install and update charts and licenses

CONTENT

• K-Bridge integrated navigation system
• Main system components and functionality
• Basic operation of K-RADAR, K-ECDIS, K-Conning and K-Autopilot
• Type-specific familiarization training on the K-Bridge ECDIS
• Navigation tools and functions
• Setting of safety parameters
• Sensor input and alarm handling
• Route planning, validation and monitoring
• Charts management
• Charts installation and updates 

LEARNING PROCESS

The training will be a combination of theoretical lessons  and practical exercises. The participants will be trained to find information by using the system and obtaincompetence of various applications.

SPECIAL INFORMATION

This course can be held onboard upon request.

CERTIFICATE

The course yields one diploma stating: K-Bridge Operator Course including ECDIS Familiarization.

LEARNING OBJECTIVES

The objective of this course is to give the trainee DPOs as much hands-on experience as possible in the time available. This is achieved by running the candidates through intensive simulator training whilst being exposed to environmental and technical worst case scenarios. This will increase the candidate’s operational skills and knowledge in DP Operations.

CONTENT

• All the exercises are carried out on a full scale ship simulator
• DP operations planning and watch keeping procedures
• Handling of position reference systems
• Handling of various propulsion systems
• Repetition of various theoretical topics from the DPO
• Preparation and DPO Start courses upon request from course participants

LEARNING PROCESS

This course is designed to give the trainee DPO extensive hands-on training in the use of the DP in a number of varied worst case scenarios. Candidates for the DPO Experience volume training course must have completed the DPO Preparation and the DPO Start courses, or be able to document equivalent competence.

LEARNING PROCESS

This course is designed to give the trainee DPO extensive hands-on training in the use of the DP in a number of varied worst case scenarios. Candidates for the DPO Experience volume training course must have completed the DPO Preparation and the DPO Start courses, or be able to document equivalent competence.

CERTIFICATE

Certification of attendance will be issued upon successful completion of the course.

LEARNING OBJECTIVES

After the course, the successful participants are able to:

• Carry out operational planning, risk assessment and hazard identification tasks
• Set up the DP system for a particular task
• Operate the communications
• Analyse the trends
• Discuss systems failures
• Decide on courses of action because of systems failures
• React to alarms and printer readout
• Initiate DP Alert status alarms
• React to all events occurring
• Operate the desk under normal and pressured conditions
• Practice effective teamwork
• Apply the lessons learned to date
• ASOGs

CONTENT

• Study of DP incidents
• Construction and use of work site diagrams, charts and vessel templates for use in DP operations
• Preparation of plans for a projected DP operation, contingency plans for expected deviations and emergencies
• Participation in simulated situations in a variety of DP operations while handling routine and emergency situations
• Risk and safety analysis, and defining DP equipment classes
• The DP system’s utilization of position measurements, and tests on position reference systems

LEARNING PROCESS

The training will be a combination of theoretical lessons and practical exercises. The participants will work with practical scenarios based on real operations, training on planning and executing specified operations under varying simulated conditions, including emergency handling

SPECIAL INFORMATION

The DP Simulator course is phase C of the Nautical Institute (NI) DP Operator Certification Scheme.

The course will be entered into the NI Dynamic  Positioning Operator’s Log Book.

CERTIFICATE

A certificate acceditated by the Nautical Institute will be issued on succcessful completion of the course.

Basic first aid for the wind industry.

Upon completion of the Global Wind Organization (GWO) Basic Safety Training (BST), delegates will have awareness of the dangers that arise when working in the wind industry and how to control and reduce these dangers.

The course covers the requirements for training of personnel and refresher courses both onshore and offshore wind in accordance with:

- Global Wind Organization (GWO)

 - Labor Inspection (Regulations)

Competence for "First Aid" must be maintained in accordance with. guideline in the GWO standard. It shall be conducted refresher training every 2 years.

Norwegian only

Kurset vil gi kranoperatører en god teoretisk grunnopplæring på bro og traverskraner slik at uhell og ulykker i forbindelse med løfteoparsjoner unngås. Opplæringen gir kandidatene god innsikt i prinsippene for traverskraners konstruksjon,virkemåte, vedlikehold og bruk. Ved bestått teoretisk og praktisk prøve, vil det gi grunnlag for utstedelse av kompetansebevis G4 Bro-og traverskraner.

Kursinnhold
- G11 Stropp og anhuker opplæring (se KOL-001)
- Innledning med krav til kranførerer
- Bruksområder for traverskraner
- Ulykker med bro- og traverskraner
- Oppbygging av forskjellige typer bro- og traverskraner
- Elektrisk anlegg på bro- og traverskraner
- Sikkerhetsbrytere
- Ståltau / blokk
- Sertifisering / dokumentasjon
- Kontroll og vedlikehold, sikkerhetsregler ved bruk

- Øvingsoppgaver 

- Eksamen

Modul 1.1 (8 timer) Arbeidsmiljø, ansvar og konsekvenser

Modul 2.3 (16 timer) G11- Løfteredskap 

Modul 2.7 (16 timer) G4- Bro- og Traverskran 

Modul 3.7 - G4 (8 timer) Praktisk bruk

This course is only available in Norwegian.

LEARNING OBJECTIVES

This  course aim to provide knowledge, understanding and skills to conduct a safe and professional ship to ship (STS) transfer operations of crude oil, petroleum products, chemicals and liquefied gases, both at sea and in port.

CONTENT

• Introduction to STS
• Operation personnel
• STS Operation Procedure and Check Lists
• Interaction
• Communication
• Fenders
• Mooring
• External Forces
• Anchoring
• STS incidents

LEARNING PROCESS

The  course consists of totally nine theoretical lessons and nine selected simulator exercises. Participant  learning progress assessed by concurrent evaluation during both theory sessions and simulator exercises.

REFERENCES

OCIMF - Ship to ship transfer guide

CERTIFICATE

Certification of attendance will be issued upon successful completion of the course.

This is a course for electrical installations in potentially explosive areas.

Our goal is to make sure that employees are motivated to work safely and securely.   

Topics:

• General principles for explosion protection

• Area classification and zone division

• Gas groups and the connection between area and equipment

• Temperature classes and the connection between area and equipment

• The general principles for type of protection and labeling

Standards:

• NEK 420

• IEC / NEK EN 60079-10-1

• IEC / NEK EN 60079-14

This course is only available in Norwegian.

Presentation 

This training course provides a general introduction to Naval Architecture, the art and science of building ships. 

Objectives

On completion of the training, students will be able to: 

Understand the ship design process and the main terms and definitions used, including the lines plan, the form coefficients used in ship design, and the area and volume properties. 

Know the basic concepts of intact and damage stability. 

Get familiar with the main aspects of marine hydrodynamics acting on ship resistance, propulsion and seakeeping. 

Understand the basic principles of ship structures, structural design, scantling determination and typical structural arrangements of different ship types. 

Know the most common failure modes and structural defects. 

Get familiar with shipbuilding technology processes, materials used and shipyard layout 

Program 

Module 1 – Ship Geometry

Module 2 – Ship Stability and Trim

Module 3 – Damage Stability

Module 4 - Load Lines

Module 5 – Ship Resistance, Propulsion and Seakeeping

Module 6 – Introduction to Ship Structures

Module 7 – Structural Arrangement of Different Ship Types

Module 8 – Structural Design, Analysis and Classification Rules

Module 9 – Failure Modes and Structural Defects

Module 10 – Introduction to Shipbuilding

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Introduction to Naval Architecture awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to Naval Architecture, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Presentation

This training course provides a general introduction to materials and their basic properties. It includes an overview of metallic and non-metallic materials used in modern shipbuilding.

Objectives

On completion of the training, students will be able to:

Understand the importance of materials’ properties for shipbuilding, know the basic mechanical properties of materials and the testing procedures, be familiar with the concept of tribology, and know the two most common types of wear.

Know the main groups of steels used in shipbuilding, their main properties and places of application, and understand the difference between steel and cast iron.

Know the composition, properties and places of application of aluminium and copper alloys in shipbuilding.

Get familiar with the synthesis, structure and properties of polymers; know the most common types of polymers used and their place of application.

Understand the role of matrix and reinforcement phase in the structure of composites and know the fabrication methods of composite parts.

Program

Module 1 - Basic Material Properties

History

Structural components and materials of modern vessels

Basic material properties

Mechanical properties of materials
o Tensile test
o Toughness
o Fatigue
o Creep
o Hardness

Tribological properties of materials
o Friction
o Wear

Module 2 - Metallic Materials used in Shipbuilding

Classification of metallic materials

Steels
o Normal strength steels
o Higher-strength steels
o Steels for boilers and pressure vessels
o Ferritic steels for low-temperature service
o Stainless steels
o Steel forgings
o Steel castings

Cast iron

Aluminium and its alloys
o Classification
o Heat treatment
o Wrought aluminium alloys
o Cast aluminium alloys

Copper and its alloys
o Classification
o Brass (Copper-Zinc alloys)
o Bronzes
o Copper-Nickel alloys

Module 3 - Plastic and Composites used in Shipbuilding

Polymers (plastics)
o Classification
o Application in marine engineering

Composites
o Composition
o Classification
o Polymer matrix composites
o Processing of fibre-reinforced composites
o Structural composites

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Materials in Shipbuilding, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Materials in Shipbuilding is obtained after completion of the course and passing the online test.

When writing business emails, letters, memos, and other communications, it’s important to check for any grammar or spelling errors that can distract from your message. Misspelled words and grammatical errors are easy to fix if you make a habit of using the spellcheck and grammar features on your computer. In this course, we will review basic punctuation rules. We will examine some common sentence structure mistakes. And we’ll study some common word choice errors. Finally, we’ll provide a list of online resources and books. Don’t let grammar and word choice errors blur your message or damage your credibility.

• Use appropriate punctuations    

• Improve your sentence structure    

• Identify the common mistakes in word usage

Whether you’re publicly challenging long-held beliefs or experimenting with a new idea, it’s normal to experience fear or discomfort. You can reduce these emotions by creating a workplace that openly promotes change, welcomes honest and productive discussions, sees failure as a necessary part of business success, and rewards and supports risk taking on a daily basis. It may seem ironic, but when you instill a continuous learning culture and growth mindset in your organization, failure can actually lead to success.

• Identify methods to challenge the status quo   

• Identify reasons for bias towards encouraging smart failure and suggest solutions    

• Enlist ways of encouraging learn from failure culture

Objective: The training is intended to provide personnel with good theoretical and practical basic training in the use and maintenance of steel ropes.

The course provides a thorough introduction to knowledge about steel ropes, the correct use / choice of steel ropes and what requirements are set for those who use and control steel ropes.

Regulations on the performance of work, use of work equipment and associated technical requirements (regulations on the performance of work) §10-1. Requirement for documented safety training for work equipment that requires special care during use 

When an employer after a risk assessment finds that the work equipment requires special care during use, only employees who have documented safety training according to §10-2 §10-2 can be used. Requirements for documented safety training when using work equipment

Anyone who is to use work equipment as mentioned in §10-1 and §10-3, must have practical and theoretical training that provides knowledge of construction, operation, use properties and area of use, as well as maintenance and control.

Content:

- Basic theory of steel ropes
- Construction
- Properties
- End parties
- Cast blocks / Wire discs
- The right choice of wire rope
- Proper use of wire ropes
- Proper winding and running in of steel ropes
- Maintenance of steel ropes
- Lubrication of steel ropes
- Damage to steel ropes
- Disposal rules
- Checking of wire ropes in accordance with standard ISO-4309
- Exam

McKinsey’s 7-S model was created by McKinsey consultants Robert Waterman, Tom Peters, Richard Pascale, and Anthony Athos. It provides a framework to plan and execute mid-term organizational change. It is based on the premise that organizations perform properly when seven key elements are aligned. 

The seven key elements are structure, strategy, systems, skills, style, staff, and shared values. The model is most often used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization.

• List the seven elements of McKinsey’s change model 

• Identify the hard and soft elements of the factors of change 

• Use the model to change organizational behavior 

• State the advantages and disadvantages of the model

Objective: The purpose of the course is to provide forklift drivers with a good theoretical basic training in the safe use of forklifts, so that accidents in connection with forklift driving are avoided.

Module 1.1 - Basic theoretical module
Module 2.2 -Forklift theory
Module 3.2 - Basic practice forklift.

The course is primarily aimed at future users of forklifts. But anyone who is involved with cargo handling and forklifts in risk analysis and work management can also benefit from the course.

The course is conducted with Norwegian-language teachers and teaching materials in accordance with legislation and regulations, as well as recognized curricula for module-based training.

The forklift driver training consists of four modules:

- Module 1.1 working environment, responsibilities and consequences. *
- Module 2.2 G4 bridge and overhead crane
- Module 3.2 Basic practical training forklift 
- Module 4.2 Practical driving training forklift
- Practical Final test in each forklift type T1-T4

* Module 1.1 is common to machine, forklift and crane. If you can document that you have module 1.1 from before that is not older than 3 years, let us know.

Module 4.2 can be completed in a company using a sponsorship arrangement. If you do not have the opportunity to do so, you can participate in one of STQ's practice courses.

Content:

- Safety training, laws, regulations
- Forklift types
- Electric forklift - construction
- Stability
- Daily inspection and maintenance
- Material and goods handling
- HMS
- Proper use of the forklift
- The theory course ends with a theoretical exam

Executive presence isn’t something you’re born with, it’s a combination of learned behaviors and characteristics that can be developed. Depending upon your personality, industry, business goals and challenges, executive presence can be manifested in different ways. 

Having great presentation skills and making a strong first impression based on your clothing and demeanor is not executive presence. You need more substantive abilities to face daily business challenges, speak your mind while maintaining your composure, or inspire your team to commit to a demanding new goal. Executive presence is a purposefully developed hybrid of internal character and external presentation. Let’s look at the qualities that distinguish great leaders from mediocre ones.

• Identify the attributes of executive presence

• Gauge your executive presence and gain insight

• Receive feedback in different forms

• Develop your own executive presence

First and most importantly, it is the just and moral course of action. Centuries of exploitation, oppression, and disenfranchisement of the Black community has resulted in predominantly white leadership in most organizations. Companies must intentionally disrupt the systemic barriers in place that maintain the biased (prejudiced, race-based) status quo in order to create more inclusive and sustainable organizations that better serve the community.

• Why should companies invest in Black talent?

• How do companies identify and attract Black talent?

• How do companies develop and retain Black talent?

People generally do business with people they like or look up to, and not just with a company. This means that successful leaders build their personal brand, resulting in the achievement of organizational goals. A personal brand can elevate you above the crowd and help you achieve your personal and professional goals. It is a constant and ever-changing process of identifying your goals, setting up a plan, and monitoring it consistently. Your brand is a combination of the skills you develop and the behavior you display. In this course, you will look at the traits of building a successful personal brand.

• Define personal brand

• Enlist strategy to build a personal brand

• State the steps to build a successful personal brand

In this lesson, you will learn how a culture of learning leads to success. Establishing a culture of continuous learning in your organization takes time and effort, but the results are worth the investment.    

Begin with gaining the support of executives, and then start to incorporate learning into your overall mission, your strategic goals, and value statements.   

Work to get “buy-in” from everyone in your company, and include them in finding ways to learn, teach, and share knowledge.   

Establish easy-to-use systems and processes that make learning an expected part of your corporate behavior.    

Your organization and employees will benefit not only through increased productivity and higher profits, but in personal development and job satisfaction as well. 

• Describe a continuous learning organization     

• List the benefits of a continuous learning organization    

• Build a culture of continuous learning

One of the key responsibilities of a leader is to assess team members on a regular basis. These might include post-project reviews, annual or quarterly performance evaluations, and in-the-moment feedback.  

Organizations use different parameters and tools to assess their employees. The assessments used are based on functional goals, developmental goals, innovation goals, stretch goals, or any other goals customized to the organizational needs. Irrespective of the tools you use, when it is time to assess your employees, do you rely on the data or by your perception of the person?  

As fair and factual as you believe your assessments are, you might actually be guilty of some “rater biases” that can skew your evaluations. 

• Assess if you are too lenient or halo in your evaluations 

• Find whether your evaluations are based on recency or similarity 

• Examine if you are driven by contrast or negative bias 

• Identify the central tendency and employ a technique to be objective during your evaluations

Coaching is a process, which the leaders use to help employees become more independent. There are many coaching programs available to managers these days. But the good leaders implement The COACH Model in coordination with a coaching philosophy that includes mentoring, constant two-way communication, and continuous feedback. The COACH Model is a five-step program that walks a leader through the process of coaching an associate from setting a goal to measuring their success at the end of the process. 

• Describe the effectiveness of the COACH Model 

• Explain the need to clarify goals 

• Identify obstacles and explore alternatives through brainstorming 

• Choose an action and hold the accountability

Only in Norwegian

Etter gjennomført opplæring skal deltagerne ha kunnskaper og ferdigheter i å reagere og handle ved alarm, samt følge nødprosedyrer. Sikre effektiv evakuering av fartøyet og ivareta passasjerer og mannskap i en evakueringssituasjon.

Kursinnhold er i henhold til STCW-95, tabell A-V/2 og A-V/3.

Kursinnhold
- Organisere nødprosedyrer om bord 
- Skipets konstruksjon med muligheter og begrensninger 
- Beredskapsplaner og nødprosedyrer 
- Optimalisere bruk av ressurser 
- Ressursutnyttelse / øvelsemønstre 
- Styre tiltakene i en nødsituasjon 
- Organisasjon 
- Ledelse 
- Kommunikasjon 
- Håndtering av passasjerer og annet personell i nødsituasjoner 
- Bevissthet om allmenne reaksjonsmønstre 
- Etablere og opprettholde effektiv kommunikasjon 
- Betydningen av å etablere og opprettholde effektiv kommunikasjon 
- Praktiske øvelser 
- Gruppeoppgaver 
- Veiledning og instruksjon under vanskelige forhold

Kurset skal gi deltakerne opplæring i sikkerhetsbarrierer og tiltak ved fylling av flasker og bruk av gassboosterpumpe. Kurset tar for seg pressluftflasker, nitrogenflasker og andre typer gassflasker.

Kursinnhold:

Høytrykksfylleanleggets tekniske oppbygning

Gassboosterpumpens oppbygning og sikkerhetsbarrierer

Bestanddeler i sikker pusteluft

Luftanalyse

Nitrogen, bruksområder og egenskaper

Hvordan fylle pressluftflasker og gassflasker på en sikker og forsvarlig måte

Bruk av gassboosterpumpe

Service- og kontrollrutiner for pressluftflasker og gassflasker

Merking av pressluftflasker og gassflasker

Skadenivåer på flasker- gjenkjenne de ulike nivåene

Sikkerhetsregler for drift og vedlikehold av fylleanlegg

Sikkerhetstiltak og barrierer som skal hindre overfylling

Praktiske øvelser med bruk av fylleanlegg og gassboosterpumpe

Avsluttende, praktisk prøve

Hovedmålet Etter kurset skal deltakerne kunne fylle flasker og betjene bassboosterpumpe på en trygg og forsvarlig måte.

Deltakeravgiften inkluderer kursdeltakelse, dokumentasjon, kursbevis og lunsj.

This course covers the theoretical part of the documented safety training required for slingers and signallers. The course is also suitable as a refresher for crane operators and other personnel who have previously completed training in lifting appliances and lifting gear. The course content deals with selection, control and safe use of the most common lifting gear used in construction, industry, shipping and offshore. Signalling, communication and controlling the load are key topics of the course.

In addition, the course requires that practical training is conducted on applicable work equipment.

The course contains 9 modules:

• Lifting equipment, expressions and acronyms

• Slinging, center of gravity, working angles and lifting tables

• Fibre slings

• Lifting gears of chain

• Wire rope slings

• Shackles

• Eye bolts, nuts and lifting lugs

• Signals and signs, and control of load

• Safety regulations for lifting operations

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics.

Managing remote teams and business continuity are operational priorities for companies during the COVID-19 pandemic.  Remote working allows some operations to continue and facilitate flexible work schedules, which typically improves individual performance. However, greater flexibility and leading teams remotely puts a greater burden on managers and makes supervision more complex. 

The group of workers who experience most difficulty in handling ‘boundary-less’ working are actually managers.  This is mainly because they are connected longer in their ‘non-working time’.

The ‘Managing Remote Teams’ bundle includes 3 months access to 10 online courses and over 10 hours of eLearning. 

• Negativity in the Workplace

• Decision Making

• Supporting Change: 03-Your Path to Supporting Change

• Management 101: 02-Leading and Communicating as a Manager

• Smart Management: Managing a Geographically Distributed Workforce

• Health and Safety for Home Workers (Managers)

• Lone Working (Managers)

• An Effective Leader’s Guide to Time Management

• Team Building IV: Conflict Management

• Essential Skills of Leadership: 05-Lead Effective Meetings

Basic Fire Awareness for the wind industry.

Upon completion of the Global Wind Organization (GWO) Basic Safety Training (BST), delegates will have awareness of the dangers that arise when working in the wind industry and how to control and reduce these dangers.

The course covers the requirements for training of personnel and refresher courses both onshore and offshore wind in accordance with:

- Global Wind Organization (GWO)

- Labor Inspection (Regulations)

Competence for "Fire Awareness" must be maintained in accordance with. guideline in the GWO standard. It shall be conducted refresher training every 2 years.

Norwegian only

The course is only available in Norwegian.

Etter å ha gjennomgått og bestått modulene 1.1 (8 timer) og 2.3 (16 timer), skal eleven gjennomføre modul 2.8 (20 timer) og 3.8 (8 timer). Dette skal gi førerne en god generell grunnopplæring i sikker bruk og praktisk forståelse for prinsippene for traverskraner.

Innhold

- Konstruksjon

- Oppbygging

- Betjening

- Bruksegenskaper

- Bruksområder

- Sikkerhetsutstyr

- Viktige kontrollpunkter

- Vedlikehold

Etter gjennomført kurs må deltageren gjennomføre 40 timer kjøretrening med kran, med fadder. Det avlegges da en praktisk kjøreprøve som vil gi grunnlag for utstedelse av kompetansebevis.

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i e-postprogrammet Outlook 2016. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene og verktøyene. E-læringskurset inneholder 46 opplæringsvideoer.

E-læringskurset er tilpasset Office 365.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Før du starter

- Sending av meldinger

- Behandling av meldinger

- Kalender

- Personer

- Oppgaver og notater

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i operativsystemet Windows 10. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene. E-læringskurset inneholder 35 opplæringsvideoer.

E-læringskurset viser bruk av både berøringsskjerm, mus og tastatur.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Bli kjent med Windows 10

- Skrivebordet

- Arbeide med apper

- Innstillinger

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics. 

Maintaining health and well-being while working from home encompasses many areas, including ergonomics, preventing feelings of isolation and effectively managing stress. Studies have found that more than half of people working from home had not paid any attention to ergonomics, and 94% of them reported that neither had their employers. Almost half of remote workers have experienced work-related pains. One of the most problematic aspects of home working is the isolation and the lack of access to day-to-day informal interactions. While remote working enables greater autonomy, it also leads to higher levels of work intensity. The ‘24/7’ availability for work can result in family conflict and stress. Key areas to promote a positive work-family interface include the parental ability to cope with children and amicable resolutions of conflict about working hours, household work and personal time in the family.

The ‘Healthy Home Working’ bundle includes 3 month access to 12 online courses and over 9 hours of eLearning.

• Stress Awareness

• Working Time Limits and Fatigue Management

• Display Screen Equipment (DSE)

• Ergonomics

• Health and Safety for Home Workers (Employees)

• Medicine Awareness

• Smart Health: Sleeping – How to Ensure You Are Well-Rested & Energized

• Smart Mental Health: Managing Anger and Emotions

• Smart Mental Health: Keys to Successful Parenting

• Smart Health: Drinking Responsibly

• Smart Mental Health: Reducing Stress and Anxiety

• Smart Mental Health: Mastering Marriage

Grunnleggende sikkerhetsopplæring for bruk av VHF/SRC utstyr. Kurset passer for fritidsbåtbrukere, samt ansatte offshore og på land som har behov for å bruke VHF-radio i tjenesten. Det er et internasjonalt krav at maritimt VHF radioutstyr skal betjenes av personer som innehar VHF-sertifikat.

Kursinnhold

-DSC

-Holdninger til radiokommunikasjon

-Generelt om bruk av VHF/SRC

-Radioreglement

-Nødprosedyrer

-Hasteprosedyrer

-Tryggingsprosedyrer

-Kystradiotjeneste

-Eksamen gjennom Telenor Maritim Radio

This course is available in Norwegian only.

Kurs for personell som skal tjenestegjøre som SSO om bord på skip eller flyttbare innrettninger. Etter 1/7-09 må personell inneha "Certificate of proficiency". Dette er et sertifikat som utstedes etter gjennomført og bestått kurs. ISPS er IMOs internasjonale kode for sikkerhet og terrorberedskap på skip og i havneterminaler. 

Hensikten med opplæringen er å gi truckførere allsidig praktisk opplæring og øvelse i sikker bruk av truck, slik at ulykker i forbindelse med bruken unngås. Opplæringen skal gi fører så gode kjøreferdigheter at vedkommende selvstendig på en sikker måte skal kunne gjennomføre oppdrag med truck.

Truckfører må imidlertid gjennomføre typeopplæring på den trucken som til enhver tid benyttes i tillegg til sertifisert sikkerhetsopplæring. Opplæringen avsluttes med en praktisk prøve som innbefatter kontroll og bruk av aktuelle trucker.

Bestått praktisk prøve på aktuelle trucker vil være grunnlag for utstedelse av kompetansebevis for fører av truck

Modul 1.1 (8 timer) Arbeidsmiljø, ansvar og konsekvenser

Modul 2.2 (14 timer) Truck 

Modul 3.2 (6 timer) Praktisk bruk

This course is only available in Norwegian.

This is a course for electrical installations in potentially explosive areas.

Objective: Our goal is to make sure that employees are motivated to work safely and securely.

Topics:

• General principles of explosion protection 

• Site classification and zone section 

• Gas groups and the connection between site and equipment 

• Temperature classes and the connection between the site and equipment 

• General principles for the type of protection and tagging 

• Inspection and maintenance in explosive environment 

• How maintenance work is carried out in explosive environment

• What the participant can do itself, and what needs to be submitted to the authorized repair shop

Standards:

• NEK 420

• IEC / NEK EN 60079-10-1

• IEC / NEK EN 60079-14

This course is only available in Norwegian.

This course is intended for Dynamic Positioning Operators (DPO) with a certificate from the Nautical Institute that are unable to revalidate their DPO certificate due to insufficient DP sea time.

By the end of the course the participants shall:

- Have acquired knowledge of the latest rules and regulations
- Have acquired knowledge of the latest developments within sensors and Position Reference Systems (PRS)
- Have acquired knowledge of the latest relevant DP incidents and why they occurred
- Be able to recognize the various alarm, warning and information messages
- Carry out operational planning, risk assessment and hazard identification tasks
- Set up the DP system for a particular task/operation
- Decide on courses of action because of system failure


The course is conducted as classroom training, combining theoretical presentation  and practical work/discussion with exercises in simulator and guidance. For practical capabilities and skills, exercises are performed in fully equipped DP simulator. This course will fulfil the revalidation learning objectives as specified by Nautical institute.

Kurset er en påbygging på ordinært truckførerbevis for trucker t.o.m. 10 tonn, og vil gi deltagerne den kompetanseheving som skal til for å kunne betjene stortruck sikkert, slik at uhell og ulykker unngås.

Innhold

- Krav til Truckfører

- Ulykker med stortruck

- Truckens virkemåte og konstruksjon

- Stabilitet

- Godshåndtering

- Kontroll og vedlikehold

- Sikkerhetsregler ved bruk

- Sertifisering/dokumentasjon

Etter bestått teoretisk prøve og gjennomført grunnleggende praktisk bruk + praksiskjøring, kan praktisk prøve gjennomføres. Bestått praktisk prøve vil være grunnlag for utstedelse av kompetansebevis for fører av truck over 10 000 kg, i aktuell klasse.

This course is only available in Norwegian.

Presentation

This training course aims at providing an overview of the shipping community, the main players intervening on a ship and the different roles they play. It provides general information about ship owners and managers, flag administrations, classification societies, insurance companies, port state control, operational players and specialized press.

Objectives

On completion of the training, students will be able to:

Discover the different actors and organisms related with shipping

Know the relationship between the various shipping actors

Understand the role of the different shipping actors

Program

Overview of the major shipping players

Ship Owners

Categories of ship owners

Ship managers

Professional associations

BIMCO

ICS

INTERTANKO

INTERCARGO

CLIA

SIGTTO

IMCA

Flag

General

International Maritime Organization (IMO)

International Labour Organization (ILO)

European Maritime Safety Agency (EMSA)

United States Coast Guard (USCG)

Classification

Classification Societies

International Association of Classification Societies (IACS)

Insurance

Underwriters

Protection & Indemnity (P&I) Clubs

Operational players

Crew

Chartering

Ports

Agents

Maintenance

Port State Control (PSC)

PSC and PSCO

Equasis

Media

Certificate

On completion of the training program, the student will be awarded: 

A Certificate of Shipping, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Shipping is obtained after completion of the course and passing the online test.

The focus of your call center may be to generate sales or to handle customer service, either way, your department has an important role in the organization. The call center team is the face of the company for the customer, hence plays a crucial role in customer handling. Call centers generate a high turnover, which makes it even more important to exhibit consistent management and strong leadership to avoid attrition and to increase productivity and response time. 

In this lesson, let’s look at some ways that you can develop and maintain a happy, productive, and motivated call center team.

• Hire and train the right professional 

• Measure, monitor, and motivate your employees 

• Reward and affirm your team

Objective: Through a combination of theory and practical training, this course provides participants with the necessary knowledge on how to perform rescue from enclosed spaces.

The Norwegian Labor Inspection Authority has made major changes to the regulations. People who work in tanks and closed rooms are the biggest difference that the regulation "Work in tanks" has fallen away. This is replaced by section 29 of the regulations «execution of work», which states that all work in closed rooms shall be performed «without danger to life or health». A simple requirement that gives the employer a great deal of responsibility.

New SOLAS requirements: Exercises in closed rooms and rescue, as well as portable gas measuring equipment.

Applies to: All ships covered by SOLAS and all high-speed vessels, mobile offshore drilling units and dynamically positioned vessels

Our courses are in accordance with SOLAS-IMO requirements and the Norwegian Labor Inspection Authority - Execution of work

The definitions of a cramped space vary from country to country, but the usual criteria usually include:

- A room that is predominantly or completely closed
- Contains health and / or safety hazards
- Is not designed for continuous stay of employees
- Has entrances or exits that are small or difficult to access
- A room that is large enough that you can enter it completely and perform the work tasks you have been assigned
- Limited air circulation

Content:

- Knowledge of public laws and regulations
- Know which constituents a safe breathing air contains
- How to make a gas measurement before entering
- Planning of entry jobs and rescue operations in closed rooms
- Equipment knowledge
- Exercises in entry and use of fall protection equipment, rescue equipment, breathing air equipment and gas meter
- Implementation of rescue work in connection with closed and cramped rooms
- Rigging of fall protection and rescue equipment
- Patient management

Being a successful virtual leader takes a lot more energy than a face-to-face leader. It is also important to keep each employee engaged in a “high-touch” environment. Leadership qualities such as communication, coaching, feedback, and professional development are important, yet it is how you deliver these qualities can be challenging. Virtual life has its pros and cons, hence it is important to have strong communication skills through effective virtual meetings that allow all employees to contribute. 

• Identify ways to create a high-touch environment

• Enlist the elements of a successful virtual environment

• Demonstrate leading change in a virtual environment

• Determine factors in creating successful virtual teams

Microaggressions are one aspect on the spectrum of racism. They are interpersonal, everyday occurrences that have a significant impact. When faced with the need to eradicate racism in our society, it can feel like an overwhelming task. Understanding the macro effects of microaggressions, and how to address them, is a great place to start.

• What is a microaggression and examples?

• What are the macro effects of microaggressions?

• How do we address microaggressions in the workplace?

There are three business languages managers need to understand in order to make the best decisions. These languages are accounting, finance, and economics. Leaders use these languages to see how their company has performed in the past (accounting), plan how the company should move forward (finance), and predict how outside influences will affect their plan (economics). The benefits of having a working knowledge of these three languages include being able to understand and communicate with others in he organization about financial issues, making decisions that align with overall corporate goals and strengthening your value to the company.

• Make better business decisions based on accounting 

• Use historical financial performance data to plan for the future 

• Educate yourself to make better financial, accounting, and economic decisions

Objective: To give the person who is to work with a traverse crane knowledge about safe use, daily control and maintenance as well as competence to avoid accidents and incidents.

The authorities set requirements for basic safety certification of persons who are to operate bridge and overhead cranes. The requirements include both theoretical and practical training

G4 Bridge and Traverse Crane Basic course consists of modules 2.7 and 3.7. To complete the course, you must take and pass a theoretical exam.

Proper use of overhead cranes is of great importance for the safety of crane operators and other personnel who participate in lifting operations. Incorrect assessments can have major consequences and lead to serious injuries to the crane driver, other personnel as well as equipment and surroundings. Positive attitudes towards safety are therefore important during training.

The crane driver training for G4 consists of five modules:

- Module 1.1 working environment, responsibilities and consequences. *
- Module 2.3 G11 Lifting gear (strap and sling).
- Module 2.7 G4 bridge and overhead crane
- Module 3.7 Basic practical training G4
- Module 4.7 Practical driving training G4
- Practical Final test G4

* Module 1.1 is common to machine, forklift and crane. If you can not document that you have module 1.1 from before that is not older than 3 years, this must be taken again.

Module 4.7 can be completed in a company using a sponsorship arrangement. If you do not have the opportunity to do so, you can participate in one of STQ's practice courses.

Content:

- Introduction with requirements for the driver
- Applications for overhead cranes
- Accidents with bridge and overhead cranes
- Construction of different types
- Electrical system on bridge and traverse cranes
- Safety switches
- Steel rope / block
- Certification / documentation
- Inspection and maintenance
- Main components
- Checkpoints
- Overload safety equipment
- Practical use of lifting equipment
- Driving technique

The success of a product or services organization is dependent on how effectively their sales team sells. The ability of a company's sales reps to “win” at each stage of the selling process, and ultimately earn the business on the right terms and in the right timeframe, determines the sales team’s effectiveness. In this course, you will get familiarized with the importance of cold calling, it’s key principles and the tips and trick of mastering the subject.

• Define cold calling

• Identify key principles of effective cold-calling

• Enlist the tips to master cold calling

"“A goal properly set is halfway reached.” 

-Zig Ziglar was an American author, salesman, and motivational speaker 

In this course, we will explore cascading goals. Organizations have used cascading goals in its performance management process for decades. The purpose of cascading goals is to ensure that individual goals align with organizational objectives. We will examine some approaches used by organizations to cascade goals. We will also explore why some organizations are now turning this process upside down.

• Describe the two approaches of cascading goals from top to bottom 

• List the disadvantages of the top to bottom approach 

• Describe the bottom to top approach and identify its disadvantages

Hensikt:

Opplæringen gir deltaker en generell forståelse for oppbygging, innhold og bidra til et akseptert sikkerhetsnivå for personell, miljø og materielle verdier i planlegging og utførelse av løfteoperasjoner. Fokus på ansvar og holdninger i utførelsen av løfteoperasjoner.

Målsettingen med kurset er å gi operatører en god teoretisk og praktisk grunnopplæring i NORSOK standard R-003 - N2017.

Innhold:

Innhold: • Introduksjon

• Normative og informative referanser

• Termer, definisjoner og forkortelser

• Sikker bruk av løfteutstyr

• Tilleggskrav ved løfting av personell

• Tilleggskrav for ulike løfteinnretninger

• Tilleggskrav for ulike løfteredskap

• Faste festepunkter og midlertidig oppstilte løfteinnretninger

• Roller og ansvar

• Krav til opplæring

• Krav til lokale prosedyrer

• Logistikkplanlegging

• Dokumentasjon og merking

• Håndsignaler

• Vedlikehold

• Sakkyndig virksomhet

• Bruk av risikokartlegging

• Samløft

• Sjekkliste for løfteoperasjoner under marginale værforhold

• Avsluttende prøve

Presenting to groups is a regular part of many leaders’ responsibilities. You may speak at industry gatherings, leadership retreats, conferences, or staff meetings. Regardless of whether you’re presenting to large or small groups, your goal should be to deliver your message in a way that is engaging and interactive. Studies say that you have less than one minute to engage your audience before they begin to lose interest. And once you’ve captured their attention, you must continue to purposefully interact with them throughout the presentation. This course will enable you to enhance your engagement techniques which can be the difference makers that determine how focused, connected, and engaged your audience will be throughout your presentation.

• Identify the steps involved in planning for a successful presentation

• Recognize the importance and methods of practice

• Demonstrate the practices essential to boost your confidence while delivering a presentation

How to great in the new world.

Courage is the ability and willingness to act in spite of fear. Many of us avoid talking about bias, racism, and white privilege because we are afraid. We are afraid of not knowing what to say; afraid of being judged, or afraid of the change these conversations may produce. To have a courageous conversation about race is to engage in necessary dialogue despite fear.

Authentic conversations are the first step toward personal awakening and creating an environment where meaningful change can occur. Fear and anger are common examples of emotional feedback that can arise when faced with unfamiliar or uncomfortable topics. Finding the courage to acknowledge those emotions is the first step. Engaging in open, constructive dialogue with people who may not share your views nor your life experiences is the way forward.

• How to prepare for a courageous conversation?

• What are the practical tips for conducting a courageous conversation?

• How to address conflict if it arises during the courageous conversation?