Course catalogue

Who is this course for?

All personnel involved in welding operations in the workplace in the US.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to provide an overview of OSHA safe working practices in relation to welding operations.

How will this course benefit my company?

By ensuring you have an overview of OSHA safe working practices in relation to welding operations.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Oppdatere, vedlikeholde kunnskaper, ferdigheter og holdninger innen sin beredskapsfunksjon i eller relatert til søk og redningslag og HLO. Erfaringsoverføring helivakt og HLO

Kurset er i hovedsak tillagt praktiske øvelser hvor brief og debrief er tillagt stor vekt.   

Taktisk lagarbeid. 

Røykdykking. 

Slokketeknikker. 

Værrapportering, kommunikajson og rutiner 

- Farlig gods 

- Flydrivstoff 

- Beredskapssituasjoner og normale operasjoner på helikopterdekk 

- Verneutstyr   

Deler av kurset kan bli gjennomført på engelsk.

Conflict management is a major hurdle in any organizational growth and has to be resolved on priority to reduce the negative effect it may cause. The role of the facilitator is complex. A leader’s job is to guide conflicting individuals through a process without using their influence to determine the outcome of the negotiations. They must model calmness, respect, and open-mindedness in situations that can be emotionally charged. They must encourage full participation of all group members from defining the cause of the conflict to agreeing on a resolution.      

In task-based situations, facilitators need to push team members strongly but respectfully question, challenge, and argue decisions, suggestions, and processes recommended by other team members.      

Leaders who know how to anticipate conflict and address it proactively with the right tools, techniques, and a well-managed process create healthy work environments that use differences to grow and move forward positively. In this course, you will explore the various tools available to the facilitator to manage conflicts.

• Identify the basics of facilitation   

• Apply the three-step mediation process     

• Decide when to encourage opposing dialogue

Your day-to-day ability to genuinely connect and work well with others is the key to long-term career success. Especially in today’s work environment, where cross-unit, cross-functional, and even cross-organizational teams abound, those with strong interpersonal skills have a decided advantage. And you don’t have to be the stereotypical extroverted salesperson to possess these kinds of skills. Anyone can learn and practice how to interact with others in positive and productive ways. Whether you are collaborating with colleagues, attending a conference of industry peers, or chatting with a team member one-on-one, well-developed people skills give you the opportunity to build stronger relationships, foster goodwill, and cultivate influence with others.

• Manage business relationships   

• Work collaboratively with your team    

• Manage disagreement with colleagues

Hovedmålet med opplæringen er å gi en innføring i Norsok standard R-003 og R-005 slik at kursdeltakerne blir familisert med - og kan bruke Norsok standard som oppslag i sitt daglige arbeid.

Regelverksreferanse:

Modul O-1.2

The object of this course is to help course participants maintain and develop their knowledge, skills and attitudes regarding their role in an emergency response situation.

A representative selection of the content of the basic first aid course adapted to the prior knowledge of the students with major emphasis on practical training and drills.

Course is valid for 12 months (may be taken on board).

Course is valid for 24 months on offshore service vessels.

Only in Norwegian 

2 dagers ventilkurs for ventiler med stigende spindel med Ingolf Fra Holmslet, (tidligere Klyde).

Målet for kursene er å øke deltagernes ventilforståelse, slik at de får nødvendig kompetanse ved valg av ventiler og forstår betydningen av riktig utstyrte ventiler. Formålet med kursene er å kunne utføre vedlikehold og problemløsning på ventiler under drift, og dermed redusere nede tid i forbindelse med ventilarbeid. Ved riktig valg og bruk av ventiler, er det fullt mulig å redusere ventilrelaterte driftskostnader med 10-40%.

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i tekstbehandlingsprogrammet Word 2016. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene og verktøyene. En komplett e-læring med både grunnleggende og videregående emner. E-læringskurset inneholder 79 opplæringsvideoer.

E-læringskurset er tilpasset Office 365.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Før du starter

- Redigering

- Formatering

- Sideformatering

- Språkverktøy

- Tabeller

- Illustrasjoner

- Maler og skjema

- Fletting

Provided in association with Astutis, NEBOSH Learning Partner 807.

The NEBOSH International General Certificate in Occupational Health and Safety (IG) is one of the leading health and safety qualifications recognized globally.  It helps develop your understanding of general workplace issues and how they can be applied in different sectors around the world.

The new NEBOSH International Certificate focuses on the role of a real-life health and safety professional. It looks at the real, everyday risks that people encounter and how to manage them to help protect people and profits. 

You'll develop the essential risk management skills to create a safe and healthy workplace. And, you’ll have the foundation knowledge to make recommendations to your employer to help them improve health and safety management.

Upon completion of this course, learners will be able to:

• Justify health and safety improvements using moral, financial and legal arguments

• Advise on the main duties for health and safety in the workplace and help their organisation manage contractors

• Work within a health and safety management system, recognising what effective policy, organisational responsibilities and arrangements should look like

• Positively influence health and safety culture and behaviour to improve performance in their organisation

• Do a general risk assessment in their own workplace – profiling and prioritising risks, inspecting the workplace, recognising a range of common hazards, evaluating risks (taking account of current controls), recommending further control measures, planning actions

• Recognise workplace changes that have significant health and safety impacts and effective ways to minimise those impacts

• Develop basic safe systems of work (including taking account of typical emergencies) and knowing when to use permit-to-work systems for special risks

• Take part in incident investigations

• Help their employer to check their management system effectiveness – through monitoring, audits and reviews

Objective: The aim of the training is that those who are given training receive a repetition of acquired competence in theoretical and practical understanding of safe work operations / emergency operations with offshore cranes so that accidents and incidents can be avoided.

The aim of the training is that those who are given training receive a repetition of acquired competence in theoretical and practical understanding of safe work operations / emergency operations with offshore cranes so that accidents and incidents can be avoided.

The training is according to training plan module P-4.1.1 covers repetition requirements in NORSOK R-003.

Validity:

3 years according to NORSOK
2 years according to OPITO

Holders of a G5 certificate must meet the requirements for updating through module P-4.1.1 "Offshore crane simulator" within three years, and then update this every three years. If this update is not carried out the certificate is still valid, but the G5 certificate holder cannot operate a crane until the requirements for the simulator training have been completed.

Content:

- Introduction
- Accidents and accidents with offshore cranes
- Laws, regulations, standards, regarding offshore cranes
- Operational limitations of crane operations
- Planning of lifting operations (TBT, SJA, Work permits)
- Internal lifting, loading and lifting from / to supply boats, critical lifts, transport of personnel
- Emergency operations
- Communication
- Practical operations use of simulator
- Theoretical and practical exam

Course Goal: This course aims to provide an overview of management of change. The course focuses on the steps of the management of change process, the roles and responsibilities of personnel, and the risks involved in change management and their associated control measures.

Learning Objectives:

LO1 Explain why the effective management of change is an essential part of operations in the Oil and Gas Industry

LO2 Define ‘change’

LO3 Describe the key stages in the management of change process 

LO4 Identify the key roles and responsibilities involved in effective management of change 

LO5 Identify the risks associated with management of change

LO6 Explain how the risks associated with management of change can be managed

Presentation 

This training course provides general information about welding of aluminium structures. It contains an introduction to aluminium properties and describe the main issues regarding weldability of aluminium and its alloys. 

Objectives 

On completion of the training, students will be able to: 

Know the properties of aluminium and its alloys comparing to steel 

Understand the issues regarding weldability of aluminium alloys 

Recognize the main problems that can arise during design and production of aluminium ship’s structures 

Know the suitable welding processes for joining of aluminium ship hull 

Understand the application of bimetallic joints. 

Program 

Properties of aluminium alloys 

o Specific properties 

o Heat treatable and non-heat treatable aluminium alloys 

o Marine aluminium alloys 

o Designation of aluminium alloys 

Weldability of aluminium 

o Characteristics of aluminium referring to welding 

o Main issues: gas porosity, oxide inclusions and lack of fusion, hot cracking, reduced 

strength in the weld and heat affected zone, distortion 

o Choice of filler material 

Welding processes for aluminium 

o MIG aluminium welding 

o TIG aluminium welding 

o Typical defects in aluminium welding 

Joining of steel and aluminium in shipbuilding 

o Bimetallic strip for transition joints 

Preparation and design of welds 

o Guidelines for aluminium joint design 

o Examples of joints 

o Application of backing 

o Defects caused by poor preparation 

o Recommendations for aluminium welding

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Aluminium Welding awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Aluminium Welding, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination. 

Varme arbeider innebærer økt brannrisiko. Brannene skyldes ofte menneskelig svikt, mangel på kunnskap og omtanke. Noen av brannene innebærer også tap av arbeidsplasser og av kulturhistoriske bygninger. De som utfører varme arbeider må forstå hvilken brannrisiko varme arbeider innebærer og utføre arbeidet slik at brann ikke oppstår. Derfor har forsikringsselskapene innført krav om sertifikat for de som skal utføre varme arbeider.

Sertifikat for varme arbeider har en gyldighet på 5 år.


This course is only available in Norwegian.

Course Goal: This course is designed to enable all personnel to have a common and consistent approach to both company and industry best practice in relation to managing produced water.

This course contains 7 sections:

Section 1: Introduction to the Oilfield Water Cycle 

Section 2: Production Streams and Disposal Management 

Section 3: Produced Water Discharges - Environmental and Regulatory Requirements

Section 4: Produced Water Treatment Principles

Section 5: Produced Water Treatment Equipment

Section 6: Produced Water Chemical Management 

Section 7: Oilfield Water Cycle Summary

Presentation

This training course is based on the Convention on the International Regulations for Preventing Collisions at Sea - 1972, (COLREG 72), which aims at determining the signalling system requirements for safe navigation.

Objectives

On completion of the training, students will be able to: Get familiar with steering and sailing rules. Understand the meaning and the positioning of navigation lights. Know the requirements of the Convention concerning lights, shapes and sound signals.

Program

Application and responsibilities

Definitions

Steering and sailing rules

o Conduct of the vessel in any conditions of visibility

o Conduct of the vessel in sight of one another

o Conduct of the vessel in restricted visibility

Lights and shapes

o Technical specification of lights

o Technical specification of shapes

o Definitions

o Visibility of lights

o Applicability: power-driven vessels, towing and pushing, sailing vessels, fishing vessels, vessels not under command, vessels restricted in their ability to manoeuvre, vessels constrained by their draught, anchored vessels and vessels aground

Sound and light signals

o Whistle

o Bell

o Gong

o Vessel equipment for sound signals

o Manoeuvring and warning signals

o Sound signals in restricted visibility

Certificate

On completion of the training program, the student will be awarded the following qualifications:

Certificate of COLREG awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of COLREG, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

Presentation

This training course provides general information about cybersecurity in the Maritime Industry. It describes the main cybersecurity issues regarding the use of computer-based equipment in the professional environment and proposes ways to protect oneself from hackers.

Objectives

On completion of the training, students will be able to:

Understand that we are living in a digital ultra-connected world;

Know about main cyberattacks and ways to keep protected from them;

Enforce main cybersecurity rules on ships;

Understand Internet best practices and implement them;

Be cautious when using social networks.

Program

Digital revolution

o Digitalization transforms the world, your environment, your work on ships

o You are connected = you are vulnerable

o Internet is NOT a lawless zone

Cyberattacks on board and on a daily basis

o What is ransomware, and how to react to it

o How to use antivirus

o How to care about and protect data

o Why updates are necessary

o Why be cautious with unknown Wi-Fi networks

E-mail (professional and personal) best practices

o How to recognize corrupted e-mails from legit ones

o Think before you click

o How to react to the detection of a suspicious e-mail

Passwords

o How to protect them, how to generate them

Social networks

o Have you become a “like” addict

o Protect your e-reputation

o Protect your Company e-reputation

Your digital environment on board

o Your ship is like a connected factory

o How to react in case of a potential cybersecurity breach/incident

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Cybersecurity Awareness in Maritime Environment, issued by Bureau Veritas

Solutions Marine & Offshore.

The Certificate of Cybersecurity Awareness in Maritime Environment is obtained after completing the course and passing the online test.

Mentoring is a process that follows coaching. Coaching makes a person equipped with the skills required for a job whereas mentoring is on-the-job process. It helps a person practice the skills learned, enhance the skills, and learn new skills to be future ready. Hence, coaching is a short-term relationship whereas mentoring is a long-term. Coaching is always task oriented whereas mentoring is relationship oriented. It is all about reaching a stage where the mentor can easily share the real issues influencing the trainee. On the other hand, coaching can be implemented immediately on any particular topic. This course will help you acknowledge the difference between coaching and mentoring and make you learn when to use them.

• List the differences between coaching and mentoring 

• Identify the requirements that are suitable for coaching and mentoring

"“Communication works for those who work at it.” 

-John Powell  

Upward communication flows from the lower level to the upper level of a hierarchy. For example, employees communicating with their immediate manager, the immediate manager communicating with their reporting manager, and so on up to the board of directors or owner of the company. This form of communication helps employees express their requirements, ideas, or goals. Managing upward communication is an art to be acquired if you are looking for a long-term career in your organization and wish to get ample opportunities to learn and grow. This course will help you communicate upward effectively.

Establish your interest in the organization  

Look for opportunities to contribute and think big 

Be yourself and do not encourage or be involved in manipulation 

Take ownership of your mistakes and avoid politics

LEARNING OBJECTIVES

The course will enable the participants to handle normal as well as critical operations i.e.
• Communication
• Planning
• Use of crane emergency equipment
• Various lift operations under pressure
• Choice of correct actions if unwanted incidents occur

CONTENT

Theoretical part:
• Laws and regulations
• The safety functions of the crane
• The safe operation of offshore cranes
• Human factors
Simulator exercises:
• Operational limitations of crane operations
• Communication during crane operations
• Preparation and planning of crane operations
• Internal transport on the installation
• Loading and unloading supply vessels
• Transport of personnel
• Crane operation on various installations (fixed/ floating)

LEARNING PROCESS

This course is designed to enable crane operators/trainees on various installations the knowledge, understanding and skills within emergency situations of crane operations.

This is achieved through in-depth exercises on a full scale crane DNV GL Class A simulator, supported by a program of lectures and instruction.

The theory will cover communications, procedures, crane safety systems and operational scenarios at various installations during different weather conditions.

SPECIAL INFORMATION

References: NORSOK R003

The course can be personalised to suit company specific needs e.g. the use of specific installations and selected scenarios.

CERTIFICATE

Certification of attendance will be issued upon successful completion of the course.

This course combines self-study by e-learning and classroom training with demonstrations and examples which is useful when working in explosive atmospheres.

This course is made for personnel involved in selection, erection, inspection and maintenance of equipment for potentially explosive atmospheres.

The courses give an introduction and repetition in different subjects treated in the relevant IEC 60079 Standards (NEK EN 60079).

You want to develop a team that feels comfortable approaching you with new ideas, suggestions for improvements, and even their personal challenges. You want your clients to know that you are genuinely interested in hearing their concerns and ideas. And you want your superiors and peers to see you as someone who encourages innovation and open communication in your department. Working to improve your active listening will take patience and practice. But if you learn how to put this powerful communication skill to work for you, you’ll discover that the benefits are well worth the effort.

• Define active listening

• Confirm your understanding of the meeting

• Pay attention to body language

Leaders must focus on developing their ability to be more agile and strategic – within an environment of constant change. They should explore tools that can be leveraged to achieve the goal. Good agile leaders make sure that their teams identify the desired long-term goals, and then work backward from these to identify all the conditions that must be in place for the goals to occur.

• Define the theory of change and identify factors impacting the change

• Enlist 5 types of organizational change and successful ways to implement them

• Apply strategies which help in creating an organization that is always ready for change

Objective: The purpose of the training is to provide personnel working with load securing with basic training in load securing and user control of load carriers.

The course satisfies the requirement for documented training in the Regulations on the performance of work best. no. 703, Norsok R-003N and NOG 116, and is carried out with theory and practice according to training plan O-2.6.

The course consists of 4 hours of theoretical e-learning and 16 hours of practical training in classrooms / practice rooms.

The practical training ends with a practical test to ensure that each participant has acquired sufficient knowledge of:

- Proper use of personal protective equipment
- User control of load carriers and assessment of whether it can be used
- Plan and carry out packing and securing of a given load
- Correct securing of the work area
- Choose the right load carrier
- Proper use of various load securing equipment

Content theory

- Introduction
- Unwanted events and non-conformance reporting
- Risk assessment
- Regulations, standards and NOG guidance
- Documentation
- Personal protective equipment
- Various load carriers, planning, user control and packaging
- Use and control of load securing equipment
- Theoretical exam

Practical exercises

- Use of personal protective equipment
- Implementation of user control
- Plan and carry out loading and securing of cargo
- Proper use of auxiliary tools
- Checklists
- Safety during work
- Use of barriers
- Practical exam

If you want to unleash the power of your diverse team, you must also foster inclusivity. Your team members are more likely to contribute their unique perspectives and experiences when they feel welcomed and respected within the group. Inclusion is a team-wide endeavor, and you must be the leader. Helping team members find common ground and at the same time learning about and respecting each other’s differences is the key to creating an inclusive work environment that will leverage both talents and abilities of your diverse team.

• Identify the importance of managing diversity

• Enlist tips for building a strong team

• Explore the strategies of managing diversity

Your success as a leader isn’t dependent upon how much technical knowledge, business expertise, or years of industry experience you have. If you want to achieve goals consistently, build strong, collaborative teams, and establish solid relationships with colleagues, superiors, and clients, then you need Emotional Intelligence (EQ). Emotional Intelligence, also known as Emotional Quotient (EQ) is the ability to properly gauge your emotions as well as the emotions of others in all situations, use proper judgment and behave appropriately for the desired outcome. In other words, EQ is the ability to identify your emotions, and those of others, and use that knowledge to make the best decisions, regardless of the circumstances.

• Define EQ 

• Describe the four components of EQ 

• Use tips and techniques to develop your EQ

Conflict always creates uneasiness in the minds of employees and organizations. Conflict can involve sore emotions and impend relationships. Leaders experience the same emotional distress while handling a conflict situation. The most difficult situation a leader deals with is conflict management. It is observed that ill-managed conflict creates huge costs in the form of time expenditure, higher attrition, legal implications, etc. It also lowers productivity. When people are involved in conflict, they begin to recoil, stop sharing information, and take fewer risks. The result can be poor decision making. Low morale and strained working relationships can cause stress and drain employees’ energy to focus on being creative and productive. In this lesson, you will learn to deal with situational conflict.

• Identify the five stages of organizational conflict  

• Name the five styles of conflict management   

• Interpret when to use the different styles of conflict management

Making your hires successful requires a lot of work. There is a science to identify talent that matches the needs and culture of your organization. The process of interviewing candidates based on behavioral questions is a proven way of pinpointing the best-qualified applicants. In this course, we will review the whys and hows of using this popular interviewing practice so that you can make the most of its benefits.

• Determine what behavioral interview is   

• Enlist steps to prepare for the behavioral interview   

• Create questions using STAR model   

• Conduct behavioral interviews

One of the most important leadership roles is a mentor. You are responsible for teaching your employees how to achieve goals, make better decisions, solve problems, and advance their careers. Without formal training in this area, how do you coach or mentor these skills? This course will introduce you to employ a model, built on four simple techniques. By employing these techniques, you will strengthen your coaching skills and develop your team members’ potential.

• Help your team set the goal as per the GROW model 

• Provide assistance in gauging the available options 

• Get your team commit to specific actions to help them make progress

Your success as a businessperson will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well. The most effective and satisfying relationships are based on a genuine and mutual desire to get to know and help others. When you focus on adding value to your business connections, you will build a network that is both personally satisfying and professionally beneficial.

• Identify foundational skills required to build a strong interpersonal relationship

• Develop methods of building business partnerships

• Enlist keys to networking

The content follow the syllabus issued from IWCF.

• General well control principles
• Risk assessment
• Hydrostatic pressure
• Formation pressures
• Primary & secondary well control
• Well control equipment
• Subsea and surface equipment
• Well barrier concept
• Kick causes
• Kick detection
• Influx characteristics and behavior
• Well control methods
• Inflow testing

This course combines self-study by e-learning and classroom training with demonstrations and examples which is useful when working in explosive atmospheres.

The course is suitable for personnel who should have an introduction in potentially explosive areas, marking, equipment, and requirements.

Participants will be introduced to the relevant parts of the NEK 420, IEC 60079 standard (NEK EN 60079-standards) as well as national adaptations where relevant.

Presentation

This training course describes the various elements of the ship's structure, the loads acting on the structure and the required strength of the ship's structure to sustain such loads.

Objectives

On completion of the training, students will be able to:

Know the typical structural arrangements of different ship types. Understand stiffened panels as the fundamental structural units in ship structures and know the different framing systems used in ship construction

Know the different types of loads acting on the ship's structure and understand the static sea pressure and the wave induced dynamic sea pressure. Understand the concept of net loading on the ship's structure, shear forces and bending moments. Get familiar with fatigue loads

Understand the stresses on ship's structure including longitudinal stresses on hull girder, stresses on primary supporting structure and local stresses and the strength of the ships structure. Get familiar with fatigue strength and understand the corrosion and the net scantling approach.

Program

Module 1 – Elements of Ship Structure

Main ship types

Materials used in shipbuilding

Structural elements: Plating, profiles, stiffened panels, midship section, web frame

Framing systems: Longitudinal framing, mixed framing, transverse framing

Breakdown of ship structures: Double bottom, side shell, deck, bulkheads, engine room structure, peak tanks

Module 2 – Loads on Ship Structure

Classification of loads acting on ship structure

Static and dynamic loads

Sea pressure

Internal loads

Net load on structure

Bending moment and shear force

Alternate loading condition

Module 3 – Strength of Ship Structure

Ship structural strength

Stress classification

Spreading of loads through the ships structure

Hull girder strength

Strength of primary structure

Finite element modelling analysis

Strength of plates and stiffeners: Stress check, section modulus, buckling strength

Fatigue strength

Corrosion of ship's structure, consequences of general corrosion

Net scantling approach

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Ship's Structure Fundamentals, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Ship's Structure Fundamentals is obtained after completing the course and passing the online test.

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i Outlook 2013. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene. E-læringskurset inneholder 43 opplærings-videoer.

Course Content

- Sending av meldinger 

- Behandling av meldinger 

- Kalender 

- Personer 

- Oppgaver og notater

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i presentasjonsprogrammet PowerPoint 2016. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene og verktøyene. En komplett e-læring med både grunnleggende og videregående emner. E-læringskurset inneholder 82 opplæringsvideoer.

E-læringskurset er tilpasset Office 365.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Før du starter

- Utforming

- Tekst

- Bilder

- Figurer

- SmartArt-grafikk

- Diagram

- Tabeller

- Medier

- Framvisning

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics.

Effective remote working requires greater self-control and discipline to avoid the boundaries between work and personal life becoming blurred. Research has shown that, in general, homeworkers tend to work longer than office workers and this increases with the use of technology. Homeworkers do benefit from greater working time autonomy, but how effectively this is applied depends on the discipline of the individual.

The ‘Effective Remote Working’ bundle includes 3 months access to 10 online courses and over 7 hours of eLearning.  

• Management of Change

• Lone Working (Employees)

• Smart Workplaces: Responsible Social Media for Team members

• Business Writing: E-Mail Techniques

• AEC Success: Effective Decision Making

• Webinars – Conducting a Web-based Presentation

• ABCs of Managing Time & Effort: The 80/20 Way

• Smart Time Management: 7 Steps to Regaining Control of Your Day

• 3-way Communication

• Smart Customer Service 3: Effective Verbal and Nonverbal Communication

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i den digitale notatblokken OneNote 2016. En kombinasjon av videoer, teori, eksempler, oppskrifter og tester gjør det enkelt å lære seg de nye funksjonene og verktøyene. E-læringskurset inneholder 52 opplæringsvideoer.

E-læringskurset er tilpasset Office 365.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Før du starter

- Notater

- Innholdselementer

- Outlook

- Søking

- Delte notatblokker

- Mobilappen

Presentation

This training course composed of 2 modules provides an overview of the requirements of the Ballast Water Management International Convention and the technical aspects related to the ballast water treatment equipment.

Objectives

On completion of the training, students will be able to:

Understand the background of the Ballast Water Management Convention, its structure and the most important regulations

Know the difference between the ballast water exchange and the performance standards

Understand the role of all stakeholders and actors

Be familiar with the approval, inspections, commissioning and tests of Ballast Water

Management systems

Understand the survey and certification requirements

Be familiar with the different technologies used and the installation requirements

Program

Module 1 – BWM Regulatory Aspects

Background

The Ballast Water Management Convention

Duties of the main stakeholders 

Ballast Water Management Standards

USCG Position 

Module 2 – BWM Technical Aspects

BWM Surveys

International Ballast Water Management Certificate

BWM System Approval

Sampling

Ballast water treatment systems technologies

Ballast water treatment systems installation

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Ballast Water Management, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Ballast Water Management is obtained after completion of the course and passing the online test. 

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their efforts on acquiring new customers, but only 18% surveyed focus on retaining existing customers. Another survey revealed that companies who increase their customer retention rates by 5%, increase their profits by at least 25% and often more. 

These statistics make it clear that loyal customers help drive a company’s growth and profitability. The key to keeping your customers satisfied and loyal to your organization is excellent customer service.   

In this lesson, you will learn how to build relationships of trust and appreciation.

• Recognize the value of customer service 

• Serve external customers 

• Serve internal customers

Gi kunnskaper og ferdigheter som kreves for å yte optimalt ved ulykker ombord. Kurset er oppbygd etter tabell A-VI/4-1 Medisinsk Førstehjelp.   

Godkjenning STCW-95 med tillegg Manila 2010.

Praktiske førstehjelpsøvelser med markører. 

Livreddende førstehjelp 

Skadebehandling 

HLR 

Sykepleie 

Akutte sykdommer 

Brannskader 

Bruddskader 

Hode, nakke og ryggskader 

Psykologiske/psykiatriske utfordringer ombord 

Radio Medico   

Medisinkiste 

Toksikologiske farer ombord

Only in Norwegian

Kurset gir deltakerne kompetanse til å:

- Overleve til sjøs i tilfeller der skipet må forlates (tabell VI/1-1)
- Minimalisere risikoen for brann og opprettholde beredskap for å håndtere nødsituasjoner som involverer brann. Bekjempe og slokke branner (tabell VI/1-2)
- Handle omgående ved kjennskap til en ulykke eller annen medisinsk nødsituasjon (tabell VI/1-3).
- Følge nødprosedyrer. Ta forholdsregler for å hindre forurensning av det marine miljøet. Følge trygge arbeidsrutiner. Forstå ordrer og bli forstått i relasjon til plikter om bord på skip. Bidra til gode menneskelige relasjoner om bord på skip (tabell VI/1-4)

Kursinnhold

Kurset inneholder obligatoriske minstekrav til grunnleggende sikkerhetsopplæring for alle sjøfolk i henhold til STCW konvensjonen og består av 4 deler:
- Personlige redningsteknikker (tabell A-VI/1-1)
- Forebyggende brannvern og brannslokking (tabell A-VI/1-2)
- Grunnleggende førstehjelp (tabell A-VI/1-3) 
- Personlig sikkerhet og omsorg for menneskeliv og miljø (tabell A-VI/1-4)

Deltakerne vil få en god og sikker innføring i høytrykkstestingsutstyr, teori og praksis. Etter endt kurs skal deltakerne kunne bruke trykkstestingsutstyr på en sikker måte, slik at ulykker og skader unngås.

Hensikt:

Hensikt: Hensikten med innføringskurs i trykktesting er å gi den enkelte kursdeltager de grunnleggende kunnskaper om forberedelser, planlegging, utførelse og dokumentering av trykktesting som disiplin.

Innhold:

Svakheter i sammenføyninger og materialer

Omregningstabeller PSI - BAR

Hydrostatisk og Pneumatisk trykktesting

Sikkerhet ved trykktesting og fysiske barierer

HMS - Bruk av personlig verneutstyr

Generelle prosedyrer ved trykktesting / Eksempel

Fittings og høytrykkslanger - Trykklasser

Gjengetyper, flenser, ventiler, pakninger og bolter

Ulike metoder for trykktesting

Trykktestingsutstyr

Bruk av trykktestingsutstyr i praksis. Trykktesting

This course is only available in Norwegian.

Presentation

This training course provides a general overview of the SOLAS requirements concerning radio communications and the Global Maritime Distress and Safety System (GMDSS).

Objectives

On completion of the training, students will be able to:

Know the requirements concerning radio communication equipment on board ships and offshore units.

Understand the GMDSS functional requirements.

Understand the means required for GMDSS tests and drills on board.

Know the requirements for EPIRB, radio lifesaving appliances and sources of energy for radio communication equipment.

Program

Safety radio surveys and certification

GMDSS functional requirements

o Land and satellite communications

o Inmarsat

o Functional requirements while at sea

o Distress urgency and safety radio communications

o Sea areas

o Maintenance of radio installation

o Maintenance of satellite EPIRB

o Maritime safety information

GMDSS equipment

o Equipment to be provided on board

o Core installation

o Inmarsat EGC

o NAVTEX

o Satellite EPIRB and VHF EPIRB

o Search and Rescue Transponder (SART)

o Digital Selective Calling (DSC)

o Two-way VHF radio-telephone

Main, emergency and reserve sources of power

Automatic battery chargers

Uninterrupted power supply (UPS)

Certificate

On completion of the training program, the student will be awarded:

A Certificate of SOLAS Safety Radio, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of SOLAS Safety Radio is obtained after completion of the course and passing the online test.

The art and science of asking questions is the source of all knowledge.

 - Thomas Berger

Asking open-ended questions is a powerful tool to not only spark new ideas and discussions but also developing strategic thinking, collaboration and innovative business solutions. Leaders who demonstrate curiosity and active listening skills are ideally qualified for asking open-ended questions and helping their teams discover original answers to corporate challenges.

• Define an open-ended question 

• Identify the best practices in asking open-ended questions 

• Explain how to encourage and enable employees to use open-ended questions in business meetings 

• Recognize the advantages of open-ended questions

Teams are the backbone of contemporary business life. Executive teams, work teams, cross-functional teams, high-performance teams, and project teams serve a variety of purposes, but they all have the same goal: to solidify the organization’s competitive advantage in the marketplace. 

Cross-functional team leaders draw individuals from departments across the organization to address a particular problem. They might select development engineers, marketing professionals, sales people, legal experts, customer service managers, accountants, and HR executives to apply their various talents to accomplish the goal. The concept is powerful. But this mix of diverse skill sets, professional experience, and personalities also comes with challenges—and you need to manage the team carefully in order to maximize its potential for success.

• State the challenges of handling a diverse team 

• List the ways to manage these challenges 

• Apply the strategies to leverage the power of your team

The simplest definition of diversity is “a range or variety of different things”. In the context of D&I, diversity refers to “the traits and characteristics that make people unique” which include (but are not limited to) race, ethnicity, age, gender, socio-economic class, ability, sexual orientation, and nationality. The summation of these variables combine to create life experiences which shape how a person solves problems, creates, and assesses risk. These are examples of “diversity of thinking” which yields direct and indirect benefits that are foundational to the business case for investments in D&I initiatives.

An inclusive environment is one in which “all individuals are treated fairly and respectfully, feel welcome, have equal access to opportunities and resources, and can contribute fully to the organization’s success.”

• What are strategies to improve D&I initiatives?

• What is the business case for D&I?

• What are the gaps in the business case for D&I?

Leaders in a World Economic Forum study listed creativity as the third most important work skill they seek in employees. And as organizations face increasingly complex business issues, they are training their employees to be smart risk-takers and creative thinkers. They are hiring for these competencies, too. As you apply the recommendations provided in this course, your skills will increase, your employees will grow more confident and competent in their abilities, and together, you will create a powerful culture of innovation.

• Identify the need and ways to harness creative thinking    

• Identify ways to build a culture of creative thinking    

• Explore recommendations for developing your team’s creative thinking

The journey of a successful leader begins with both personal and professional development. Leaders stay on top of their industry and economy. They are future-focused, positive, and strong communicators. Leaders spend time in self-reflection and education, learning how to maximize their strengths and improve their weaknesses. They study best practices for working with others and know how to get the most out of their employees. They combine these knowledges to guide their organization. Leaders pursue goals persistently. They are open-minded and flexible in their approaches, encourage team members to embrace innovative thinking, and cultivate an environment of positive work culture. They develop team members through coaching, delegating, and mentoring. They also model and inculcate behaviors they want their employees to have, such as integrity, strong communication skills, innovation, emotional intelligence, strategic decision-making, confidence, and vision. Above all, a successful leader provides clarity of purpose, direction, and support, so that everyone succeeds as they work to achieve common goals.

• Demonstrate excellence in business strategy

• Apply essential personality characteristics

• Build critical people skills required to achieve goals