One of the most important leadership roles is a mentor. You are responsible for teaching your employees how to achieve goals, make better decisions, solve problems, and advance their careers. Without formal training in this area, how do you coach or mentor these skills? This course will introduce you to employ a model, built on four simple techniques. By employing these techniques, you will strengthen your coaching skills and develop your team members’ potential.
• Help your team set the goal as per the GROW model
• Provide assistance in gauging the available options
• Get your team commit to specific actions to help them make progress
Your success as a businessperson will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well. The most effective and satisfying relationships are based on a genuine and mutual desire to get to know and help others. When you focus on adding value to your business connections, you will build a network that is both personally satisfying and professionally beneficial.
• Identify foundational skills required to build a strong interpersonal relationship
• Develop methods of building business partnerships
• Enlist keys to networking
Conflict always creates uneasiness in the minds of employees and organizations. Conflict can involve sore emotions and impend relationships. Leaders experience the same emotional distress while handling a conflict situation. The most difficult situation a leader deals with is conflict management. It is observed that ill-managed conflict creates huge costs in the form of time expenditure, higher attrition, legal implications, etc. It also lowers productivity. When people are involved in conflict, they begin to recoil, stop sharing information, and take fewer risks. The result can be poor decision making. Low morale and strained working relationships can cause stress and drain employees’ energy to focus on being creative and productive. In this lesson, you will learn to deal with situational conflict.
• Identify the five stages of organizational conflict
• Name the five styles of conflict management
• Interpret when to use the different styles of conflict management
The content follow the syllabus issued from IWCF.
This course combines self-study by e-learning and classroom training with demonstrations and examples which is useful when working in explosive atmospheres.
The course is suitable for personnel who should have an introduction in potentially explosive areas, marking, equipment, and requirements.
Participants will be introduced to the relevant parts of the NEK 420, IEC 60079 standard (NEK EN 60079-standards) as well as national adaptations where relevant.