Course catalogue

When you make developing customer rapport a priority, you will experience many benefits. From the very first interaction, there are things you can do to begin earning customer trust and loyalty. Be friendly and genuine as you communicate. Always be honest and work hard to solidify your reputation as a trustworthy professional. As your relationships grow, find ways to help your customers outside of your role as their sales consultant. These opportunities to assist them in their successes will cement your rapport even more. And don’t forget that relationships with your colleagues and co-workers need as much attention and care as your customer connections. It takes hard work and teamwork to be successful. Taking the time to build rapport with both your customers and colleagues is the key that unlocks this reality.

• Identify Ways of Establishing Customer Rapport

• Identify Ways of Sustaining Customer Rapport

• List the Benefits of Building Customer Rapport

Hensikten med opplæringen er å gi truckførere allsidig praktisk opplæring og øvelse i sikker bruk av truck, slik at ulykker i forbindelse med bruken unngås. Opplæringen skal gi fører så gode kjøreferdigheter at vedkommende selvstendig på en sikker måte skal kunne gjennomføre oppdrag med truck.

Truckfører må imidlertid gjennomføre typeopplæring på den trucken som til enhver tid benyttes i tillegg til sertifisert sikkerhetsopplæring. Opplæringen avsluttes med en praktisk prøve som innbefatter kontroll og bruk av aktuelle trucker.

Bestått praktisk prøve på aktuelle trucker vil være grunnlag for utstedelse av kompetansebevis for fører av truck

Modul 1.1 (8 timer) Arbeidsmiljø, ansvar og konsekvenser

Modul 2.2 (14 timer) Truck 

Modul 3.2 (6 timer) Praktisk bruk

Modul 4.2 Bedriftsoppl. - 20 timer Oppl.virksomhet-14 timer

The course is only available in Norwegian.

Minstekrav til kompetanse for redningsfarkoster og mann-overbord-båter unntatt hurtiggående mann-overbord-båter. STCW tabell A-VI/2-1

Innhold:

Lede, sjøsette og betjene båt og utstyr. 

Organisere og lede evakuering fra skip ved hjelp av redningsfarkost. 

Klargjøre livbåten, organisere ombordstigning, låre og frigjøre båten, manøvrere og lede operasjonen av livbåten på vannet. 

Metoder for å starte og betjene motor med tilbehør på redningsfarkost sammen med bruk av farkostens brannslokkingsapparat.   

Metode for helikopterredning.

Krav og ansvar til rollen operasjonelt ansvarlig

Lover, forskrifter og standarder som gjelder vedr. bruk av løfteutstyr

Overordnet operasjonell ledelse av løfteoperasjoner

Helhetlig planlegging av løfteoperasjoner

Utføre planlegging, identifisering og vurdering av farer, identifisering av og-

etablering av barrierer, gjennomføring og evaluering av en løfteoperasjon

Krav for oppbevaring av løst løfteutstyr

Kompetansekrav for ulike typer løfteutstyr

Krav til fadder og sensor

Hensikt:

Målsetningen med opplæringen er at den som gis opplæring tilegner seg tilstrekkelige kunnskaper til å lede og veilede personell som er involvert i løfteoperasjoner og gjennomfører disse i tråd med Norsok R-003

Innhold:

Myndihetskrav, Norsok R-003

Ulykker ved feil bruk, ansvar

Helhetlig planlegging

Utøve operasjonell ledelse

Kompetanse, vedlikehold

Oppbevaring av løfteutstyr

SJA, sikkerhetsbestemmelse kran

Personbefordring

Informasjonsutveksling

Fadderordning, øvelseskjøring

Klassifisering av enkle løfteinnretninger

Evaluering/Eksamen

This course is only available in Norwegian.

Presentation

This training course provides an overview of the IACS Recommendation 47 – Shipbuilding and Repair Quality Standards.

Objectives

On completion of the training, students will be able to:

Understand the applicability of IACS Recommendation No.47.

Get familiar with materials, welding and non-destructive testing. 

Understand the quality standards for steel ship construction and remedial standards for new buildings. 

Understand the quality standards for repair of ships in operation.

Program

General requirements for new constructions and repair of ships in operation

Qualification of welders, welding procedures and NDT operators

Materials

Equivalency of material grades

Surface conditions and acceptance criteria

Shipbuilding and remedial quality standards for new constructions

o Standard for flanged longitudinals and flanged brackets

o Standard for corrugated bulkheads

o Standard for pillars, brackets and stiffeners

o Standard for hull shape

o Standard for fairness of plating between frames

o Standard for alignment and remedial standard for misalignment

o Standard for butt weld plate edge preparation and remedial standard

o Standard for fillet weld plate edge preparation and remedial standard

o Standard for distance between welds

Repair quality standards for ships in operation

o Standard for welding, groove roughness

o Standard for renewal of plates

o Standard for doublers on plating

o Standard for renewal of internals/stiffeners

o Standard for welding of pitting corrosion

o Standard for welding repair of cracks

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Shipbuilding and Repair Quality Standards, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Shipbuilding and Repair Quality Standards is obtained after completion of the course and passing the online test.

Only in Norwegian

ECDIS er et pc-basert navigasjonsverktøy som kan brukes som et alternativ til tradisjonelle papirkart, såkalt papirløs navigasjon.

ECDIS og elektroniske kart (ENC) er en total forandring fra å navigere med tradisjonelle papirkart, med mange fordeler og nye muligheter. Brukt på riktig måte kan ECDIS være med på å sikre og effektivisere dagens ”moderne” navigasjon. På den annen side så er det mange nye utfordringer. Manglende kunnskap om ECDIS og om kompleksiteten i elektroniske kart (ENC) vil være en risikofaktor.

Dette kurset gir grunnleggende kunnskaper, ferdigheter og forståelse av ECDIS og elektroniske kart (ENC). Kurset har ikke som mål å lære bort grunnleggende navigasjon, men hvordan man bruker ECDIS til sikker navigering.

ECDIS kurset er i henhold til IMO-modell kurs 1.27 (2012 EDITION), og STCW Chapter II, Section A-II/1 and Table A-II/1, Table A-II/2 og Table A-II/3.


Ved fullført kurs, skal kursdeltakerne:

- kunne bruke ECDIS på det samme trygge og effektive nivå som ved bruk av konvensjonelle papirkart
- ha kunnskap om muligheter og begrensninger med ECDIS
- kunne vurdere all relevant informasjon og kunne gjøre riktige tiltak i tilfelle en feil
- være kompetent og ha fått en god forståelse av elektroniske kart (ENC)
- kjenne operasjonelle prosedyrer
- kjenne til prosedyrer for elektroniske kart (oppdatering, bestilling, permits etc.)

Kursinnhold

Kurset er jevnt fordelt mellom teori og praktiske oppgaver på ECDIS med egen brosimulator. 

- Regler og forskrifter 

- ENC 

- Sensorer 

- Ruteplanlegging og monitorering 

- Alarmer 

- Dokumentasjon / back-up 

- Kartoppdatering 

- GNSS 

- Safety settings

Hensikten med kurset er å gi blivende riggere en god teoretisk grunnopplæring i sikker bruk av: Fallsikringsutstyr og enkle løfteinnretninger (enkle travers- og søylesvingkraner, håndtaljer, luft- og eltaljer og transportable vinsjer.Opplæringen gir kandidaten god innsikt i prinsippene for fallsikringsutstyrs, enkle løfteinnretningers og transportable vinsjers konstruksjon, virkemåte, bruk og vedlikehold, slik at uhell og ulykker i forbindelse med riggeoperasjoner unngås.

Deltakeren må ha fullført G11 stroppekurs før kursstart.

Opplæringen dekker den nødvendige teoretiske som er nødvendig for å kunne gjennomføre det praktiske riggekurset, Modul O 3.2.

Kurset avsluttes med en teoretisk prøve. 

Kursinnhold
- Fallsikringsutstyr
- Travers- og søyle- svingkraner
- Håndtaljer, luft- og el-taljer
- Transportable vinsjer
- Avsluttende teoretisk prøve

This course is only available in Norwegian.

This course combines self-study by e-learning and classroom training with demonstrations and examples which is useful when working in explosive atmospheres.

The concept intrinsic safety is unlike the other Ex protection concepts as it is a system concept. Therefore, it is necessary to understand the system as a whole, how the environment and individual components affect the system to maintain the integrity of the intrinsically safe system.

In-depth training on a full-scale DNV GL Class A crane simulator, supported by a program of lectures and instruction. The course covers various types of loads and external forces affecting the load on crane and vessel.

The course can be adapted to suit company-specific needs regarding the choice of loading / unloading procedures and exercises.

This course will give the candidates basic knowledge, understanding and practical skills within:

- Lifting operations
- Forces
- Communication
- Planning
- Procedures
- Limitations
- Safety functions 
- Start / stop procedures 
- Operational limitations of crane operations 
- Communication during crane operations 
- Preparation and planning of crane operations 
- Internal transport on the installation 
- Loading and unloading supply vessels 
- Crane operation on various fixed and floating installations

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

Provided in association with Astutis, NEBOSH Learning Partner 807.

The NEBOSH International Diploma in Occupational Health and Safety is an advanced health and safety qualification. Equivalent to an undergraduate degree in OHS. The NEBOSH Diploma is NEBOSH's flagship qualification. It is recognised by employers and professional bodies in over 180 countries around the world!

The qualification will develop competence in all areas of health and safety so you can reduce risk in dangerous environments and keep people safe. It is the ideal course if you want a successful, long-term career in health and safety.

Unit A: Managing Health and Safety

This unit provides an in-depth understanding of the key areas for managing health and safety, covering moral, economic and societal drivers, health & safety law and health & safety management systems. 

A1 - Principles of health & safety management

A2 - Principles of health & safety law

A3 - Criminal Law

A4 - Civil Law

A5 - Loss causation and incident investigation

A6 - Measuring and reviewing health and safety           

A7 - Identifying hazards, assessing and evaluating risk

A8 - Risk control

A9 - Organisational factors

A10 - Human factors

A11 - The role of health & safety practitioner

Unit B: Hazardous Agents in the Workplace

Unit B details all major aspects of managing chemical, biological, physical and physiological hazards in the workplace.

B1 - Managing Occupational Health

B2 - Identification, assessment & evaluation of hazardous substances

B3 - Control of hazardous substances

B4 - Monitoring and measuring

B5 - Biological agents

B6 - Physical agents - noise and vibration

B7 - Physical agents - radiation

B8 - Mental ill-health & dealing with violence & aggression at work

B9 - Musculoskeletal risks and controls

B10 - Work environment risks and controls

Unit C: Workplace and Work Equipment Safety

Unit C provides a thorough understanding of how to create and manage safe working environments, covering welfare, fire, dangerous substances, work equipment, electricity, construction and transport. 

C1 - Workplace welfare requirements and specific workplace issues

C2 - Fire and explosion

C3 - Workplace fire risk assessment

C4 - Storage, handling and processing of dangerous substances

C5 - Work equipment (general)

C6 - Work equipment (workplace machinery)

C7 - Mobile, lifting, access and work at height equipment

C8 - Electrical safety 

C9 - Construction & works of a temporary nature - hazards and controls

C10 - Workplace transport and driving for work

Changing demographics, technology innovation, and global competition are driving enterprise-wide business transformation. Digital natives—two new generations of buyers and corporate talent—are wired to connect, communicate, and operate in this environment. How they instinctively navigate this digital age is redefining how organizations are responding to customer expectations, continuous business innovation, and competition. A recent Wall Street Journal article said, “We are in an era of extraordinary change in core business models. Technology is usually the cause.” As organizations shift from pre-digital age business models to more agile platform-based models, their strategies are changing too. Digital technologies are the tools that organizations are using to meet the demands of a new breed of the buyer and a competitive global economy. It’s clear that today—and going forward—every business is now a digital business.

• Learn how markets are getting transformed due to digital

• Recognize how business models get transformed due to digital

• Understand how digital influences strategy transformation for any business

"Faced with the increasing pace and pressures of today’s business environment, organizations are constantly seeking ways to be more efficient and effective. Because companies are often asked to do more with less—including time—they must use their resources wisely to stay ahead of the competition. A talented and skilled workforce is the key to achieving the required results. When you align your workforce with your company’s goals, your organization’s energies will be appropriately focused. And if you set reasonable, measurable, and attainable goals, you will be able to link performance to rewards and motivate your employees to do even more. 

Most organizations don’t understand the power of incorporating the correct timing and frequency of goals into their plan. For example: goals that are set at the beginning of the year and audited 12 months later are not going to motivate your people. It’s difficult to stay committed a business goal over such a long time. When you learn how to set strong, timely, and measurable goals, your team will clearly understand their purpose, see their importance, and know how they will be measured. In this course, you will learn the usage of stretch goals to motivate your team.

• Align stretch goals to performance goals 

• Decide whether to stretch the goals

"“Change is the only constant in life.” 

-Heraclitus, a Greek philosopher 

As a leader, you’re responsible for leading your team to achieve organizational goals. Sometimes that involves changing processes, adopting new technologies, or learning new skills. What do you do when one or more of your employees refuse to change and grow with the rest of the team? People tend to approach change in one of the two ways. They either embrace change and are excited about the possibilities and opportunities inherent in a new adventure. Or they resist change because they fear the unknown. As a leader, you probably have employees in both camps. In this course, we will discuss how to influence the change resisters.

• Identify the fear for change 

• Implement T-chart

This course is only available in Norwegian.

E-læringskurset viser aktuelle funksjoner og muligheter i kommunikasjons­programmet Lync 2013. En kombinasjon av videoer, teori og oppskrifter gjør det enkelt å lære seg å kommunisere og samarbeide interaktivt med kolleger og andre kontakter. E-læringskurset inneholder 35 opplæringsvideoer.

Course goal: This course aims to provide all relevant personnel with an overview of best practices in Mechanical Isolations

Course Sections:

1. Introduction to Mechanical Isolations

2. Roles and Responsibilities

3. Safety Critical Manual Valves (SCMVs)

4. Planning Isolations

5. Performing Isolations

6. Isolation Security

7. HP/LP Systems

8. Reinstatement of Plant

Doel van de cursus: Deze cursus is erop gericht al het relevante personeel een overzicht te geven van de beste praktijken inzake mechanische isolaties

Cursusdelen:

1. Introductie tot mechanische isolaties

2. Functies en verantwoordelijkheden

3. Handbediende veiligheidskritische kleppen (HVKK's)

4. Isolaties plannen 

5. Isolaties uitvoeren

6. Isolatiebeveiliging

7. HD/LD-systemen

8. Herplaatsing van installatie

Hovedmålet med kurset er at den som gis opplæring tilegner seg tilstrekkelige kunnskaper om sikker bruk av løfteredskap slik at ulykker ved bruk unngås.

Regelverksreferanse:

Modul 1 - 2.3

The most common well problems
Upon completion of this course, participants should be able to give an account of the construction process of a production well, and the equipment that is used for completion. In addition to this, they should be able to describe the most common problems that affect wells, as well as giving an account of how these can be solved.

Course Content

Formation research:

 - Seismic data

- MWD/LWD

Design of completion string:

- Production pipes

- Installation, steel quality, loads

- Temperature

- Pressure conditions in the well

- Perforation

- Completion of horizontal wells/multi-boundary wells

Design of completion liquid:

- Well and packer fluid, oil and water based etc.

- Permeability and viscosity

Completion equipment:

- Well head and Christmas tree

- Function of Christmas tree on a platform completed well

- Putting in production pipes/lines

- Production pipe gaskets

- Well safety valves (SCSSV)

- Compensatory equipment/expansion joints

- Anchoring profiles

- Sliding sleeves

Completion equipment, cont.:

- Side pockets

- Pipe reinforcements

- Lower part of production pipe

Well stimulation:

- Sand control/Gas lift

- Methods of chemical injection/acidizing

- Water and gas injection

- Gravel pack

Wells completed on the sea bed:

- Guide frame

- Christmas tree

- Well head

- Control system

- Underwater joints

- Protective structure

- ROV/ROT

Well Maintenance

Wireline operations:

- Equipment and principles

- Advantages and limitations when using wireline operations

Coiled tubing:

- Equipment and principles

- Advantages and limitations when operating coiled tubing

Hydraulic well overhauling (snubbing)

- Equipment and principles

- Advantages and limitations of hydraulic well overhaul operation

The course can also be arranged internally and can be tailor-made for individual companies.

In the previous lessons, you have learned the four skills of self-awareness, self-management, social awareness, and relationship management to increase your EQ and strengthen your ability to manage yourself and influence others. Boosting your emotional intelligence will leverage your existing skills, IQ, personality, education, and experience even more. This should align with the benefits of increasing your EQ as a leader in terms of how they deal with their people and increase their leadership skills. Consider that you may have the best plan and strategy, but it will not matter unless you communicate this strategy to your team, persuade them to work on it, listen to their inputs, and guide them through the hurdles. You will be able to do this through an exhibition of strong EQ. In this lesson, we will outline some strategies, exercises, and ideas you can use to become an emotionally intelligent leader. You need people skills to execute and succeed in your plan. Developing your EQ will supercharge your leadership arsenal.

• Apply strategies that will help you become self-aware 

• Practice self-management techniques 

• List the methods to execute social awareness 

• State the techniques to exhibit relationship management

In today’s corporate world, it is important for a leader to develop writing skill and create a personal brand. When you are able to write crisply and relevantly about topics you understand well, you will influence not only those in your organization but customers, industry peers, and potential clients too. Whether writing emails, business letters, online articles, or posting on social media, you have the ability to set yourself apart from other leaders if you can convey ideas in a way that clearly and powerfully persuades, motivates, or informs. In this lesson, you will learn how to plan, organize, and write business communications as well as create and manage your personal brand.

• Write clear and direct business communications 

• Build your personal brand

The workforce in most of the organizations has a mix of four generations. Individuals from the Baby Boom era are moving closer to retirement, while a new generation of workers, Generation Z, are entering the business world. Different cultural events and forces have so distinctly molded the Baby Boomers, Generation X, Millennials, and Generation Z that their approaches to work vary greatly. In this lesson, you will learn that strategic leaders seize the opportunity to leverage the wisdom and experience of the oldest generation and the entrepreneurial, technological, and ideological strengths of the younger generations to prepare their organizations for the future.

• Identify the similarities of all generations 

• Learn to lead the generationally diverse team 

• Build the bridge between these generations

Problems come in all shapes and sizes, and they are an inevitable part of business life. Instead of trying to avoid or ignore them, it’s better to accept them, find ways to solve them and learn from them. With the right perspective, problems can even be gateways to innovation. There are a variety of models and methods that can be used to identify, analyze, and implement effective solutions. In this lesson, we will look at a hybrid of the A3 model, 5 Whys, and Divergent/Convergent methods.

• Identify the eight steps of the A3 model  

• Assist your team in problem-solving

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i Word 2013. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene. En komplett e-læring med både grunnleggende og videregående emner. E-læringskurset inneholder 64 opplæringsvideoer.

Kursinnhold

- Redigering

Kurset inneholder obligatoriske minstekrav til repetisjon av redning, førstehjelp og brann. Kurset skal repeteres hvert 5. år.

Kurset følger Emneplan grunnleggende sikkerhetskurs oppdatering

- STCW tabell A-VI/1-1 Personlige redningsteknikker

- STCW tabell A-VI/1-2 Forebyggende brannvern og brannslokking

- STCW tabell A-VI/1-3 Grunnleggende førstehjelp

LEARNING OBJECTIVES

The phase 3 course is a refresher course and focuses on experience exchange. The course repeats elements from the phase 2 with regards to handling shuttle tankers in close proximity to loading buoys.

The objective is to learn from the experiences of colleagues, and in such a way achieve optimal skills and understanding on how to handle a shuttle tanker in DP mode. The course participants will also be introduced to new developments within DP as for example reference systems, software versions, new loadingconcepts, updated procedures etc.

CONTENT

• Discussions on unwanted incidents involving shuttle tankers
• Focus on the proper use of procedures relating to diffferent oil fields and the use of DP checklists
• The latest development and statistics in Shuttle Tankers DP incidents
• The latest development of offshore loading manuals and development of new Oil fields
• The latest development of positions reference systems for DP and correct use of them
• Repetition of MCRM (Maritime Crew Recourse Management). Principles for teamwork
• The latest editions of competence requirements and guidelines

LEARNING PROCESS

All approaches to the loading buoys are carried out by using Dynamic Positioning Systems, according to procedures. 

Simulations also include reconstruction of known DP incidents involving shuttle tankers. The complexity of these exercises will be based on the experience of the person “in charge” on the bridge simulator.

SPECIAL INFORMATION

References:
• Equinor Competence Requirements for Shuttle Tanker Personnel, WR 2394
• OGUK Tandem Loading Guidelines Volume 1
• Teekay Competence Requirements, SP 0961

CERTIFICATE

Certification of attendance will be issued on successful completion of the course. 

Ce cours est conçu pour :

• Présenter les grandes lignes du processus d'Évaluation de l'impact environnemental (EIA)

• Décrire les contrôles législatifs en vigueur concernant l'EIA 

• Identifier les projets pour lesquels une Déclaration environnementale (ES) est obligatoire, et quand une révision d'une ES existante peut être nécessaire

• Identifier les activités pour lesquelles une Orientation de l'EIA peut être requise, plutôt qu'une ES

• Identifier les activités qui sont « exclues » et qui n'exigent ni ES ni Orientation de l'EIA

• Décrire les différentes étapes du processus d'EIA et identifier les types de consultations qui doivent être effectuées

• Identifier les zones qui doivent être soigneusement étudiées afin de déterminer l'impact potentiel sur leur environnement, et

• Connaître les délais pour mener une ES ou une Orientation de l'EIA

Presentation 

This training course provides a general overview of the requirements of the AFS Convention and the anti-fouling systems used for new constructions and during ships operational life.

Objectives

On completion of the training, students will be able to: 

Understand the aim of the anti-fouling systems and their impact on the environment. 

Know the requirements of the AFS Convention. 

Be familiar with the applicable documentation and related certificates. 

Program 

What is fouling and how do anti-fouling systems work 

Influence on the environment 

Composition of anti-fouling systems 

The AFS Convention and regulations 

Applicability of AFS Convention for new and existing ships 

Regulation (EC) No. 782/2003 

Survey and certification 

o Types of surveys 

o Scope of Initial surveys for new and existing ships 

o Other surveys 

o Certificate issuance 

o The validity of the IAFS Certificate 

o Type approval certificates

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Anti-Fouling Systems awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Anti-Fouling Systems, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Presentation

This training course provides an overview of the general hazards existing on board ships, the appropriate protective equipment to be worn, the precautions to be taken before entering a confined space and other dangerous situations.

Objectives

On completion of the training, students will be able to:

Know the general principles and the hazards existing on board ships

Get familiar with the different personal protective equipment and their applications 

Understand the hazards related to confined space entries, and the precautions to be taken

Know the precautions to be taken about the various dangerous situations likely to be found on board ships.

Program

General principles

Risk control structure

Personal Protective Equipment (PPE)

o Protection of the head

o Protection of eyes and face

o Respiratory protection

o Protection of the feet

o Hearing protection

o Protection of the body

o Protection against fall from height

o Protection of the hands

o Other safety equipment

Safe boarding of ships and offshore units

General precautions while working on board

o Slips, trips and falls

o Internal inspections

o Engulfment

o Fire & explosion

o Hazardous materials

o Air quality & Oxygen rate

o Main points of attention

Confined spaces

o General precautions

o Entry permit

o Rescue attempts

o Particularly dangerous spaces

Other dangerous situations

o Use of rafts or boats for inspections

o Working at height

o Pressure tests

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Personal Safety on Board Ships, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Personal Safety on Board Ships is obtained after completion of the course and passing the online test.

Presentation

This training course aims at providing an overview of the Port State Control background, organisation and procedures. It includes a description of the Port State Control inspection process, the criteria for selection of ships for inspection and the most common detainable deficiencies.

Objectives

On completion of the training, students will be able to:

Know the background and organisation of the various Port State Control regimes around the world

Understand the Port State Control procedures, the criteria for selection of ships for inspection and the inspection process

Know the various publications issued regularly by the different Port State Control regimes 

Get familiar with the most common deficiencies which may lead to ship’s detention

Program

PSC background and organisation

Purpose

Regulations

Regional Port State Control organisations

PSC procedures

Relevant instruments

Selection of ships for inspection

Inspection and selection scheme – Scope, priority and frequency of inspection

Paris MOU – New Inspection Regime (NIR) factors

PSC inspection process

Initial inspection

Clear grounds for more detailed inspection

More detailed inspection

Ship detention

Banning of ships

Publication of information

Detainable deficiencies

Examples of detainable deficiencies

Under SOLAS Convention

Under Load Lines Convention

Under MARPOL Convention

Under Chemical and Gas Codes

Under STCW Convention

Under ILO Conventions

Statistics from various PSCs

Certificate

On completion of the training program, the student will be awarded: 

A Certificate of Port State Control, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Port State Control is obtained after completion of the course and passing the online test.

Presentation

This training course provides a general introduction to the most important maritime regulatory bodies: the International Maritime Organisation (IMO), the International Association of Classification Societies (IACS) and the European Maritime Safety Agency (EMSA).

Objectives

On completion of the training, students will be able to:

Understand the mission and structure of IMO, know the IMO requirements and the main International Conventions, and understand the process of acceptance, adoption and implementation of International Conventions.

Know the history of IACS and its mission, understand the IACS organization and the role of each entity, and know the main types of documents issued by IACS and how they are implemented.

Understand the European context, the role of the European Maritime Safety Agency (EMSA), and know the key points of the EU Regulation on common standards for ship inspection and survey organisations.

Program

Module 1 – IMO

IMO Mission

IMO History

IMO Organisation

IMO Regulations

Implementation of IMO Regulations

IMO Technical Assistance

Module 2 – IACS

IACS History

IACS membership evolution and current members

Membership criteria

The mission of Classification Societies and what Classification Societies do not do

IACS aims

IACS values – Leadership, technical knowledge, quality performance, transparency

IACS Organisation

Work programme and work process

IACS Panels

IACS main documents

Module 3 – EMSA

The European context

EMSA purpose and mission

EMSA structure

Regulation (EC) No 391/2009 

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Maritime Regulatory Bodies, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Maritime Regulatory Bodies is obtained after completing the course and passing the online test.

Holding a meeting without a clear agenda is like taking a trip without a map.

-Marsha Egan, A success strategist and CEO of The Egan Group 

Did you know that the average American professionals attend over 60 meetings a month? About 39 percent of the meeting attendees doze off during these meetings. Another source claims that 50 percent of meeting time is wasted. These statistics probably don’t surprise you. In fact, they might even confirm some of the reasons you dread meetings. You may also have been a part of meetings that have discussions on unrelated topics. This course will help you learn how to make meetings productive.

• Create a meeting agenda 

• Identify the influence of the agenda during and after the meeting

Objective: The course gives personnel a good theoretical and practical basic training in casting the socket according to EN 13411-4

The course gives personnel a good theoretical and practical basic training in casting the socket according to EN 13411-4. The training is for personnel who in their daily work will use or use steel ropes. This can be deck personnel, sailors, drilling personnel, crane operators or inspectors.

The course lasts 1 day (8 hours).

Content:

- Introduction
- Regulations
- Steel rope
- Sockets casting theory according to standard EN-13411-4
- Protective measures during casting
- Practical casting
- Cutting of steel ropes
- Preparation
- Cleaning
- Casting
- Control
- Exam

Understanding customer motivation is both a science and an art. Purchasing decisions are based on a wide variety of rational and emotional factors. Besides becoming familiar with motivational models—the sales process and typical purchasing behaviors—you should also practice ongoing customer research. This research will help you identify changes in markets, competitors, products, and customer motivations. The more you understand the underlying principles that determine buying decisions, the more you will be able to satisfy existing customers, attract new ones, and develop the products and services they want.

• Explain the factors that influence purchasing decisions

• Determine how customers make buying decisions

• Use research methods/tools to understand customers

Upon completion of the Global Wind Organization (GWO) Basic Safety Training (BST), delegates will have awareness of the dangers that arise when working in the wind industry and how to control and reduce these dangers.

The course participants will gain the knowledge and skills to handle manual lifting properly and ensure their own safety with proper lifting in accordance with ergonomics.

The aim of this module is to encourage positive manual handling behavior and train delegates ability to perform manual handling tasks in a safe manner in the wind turbine industry / environment.

The course covers the requirements for training of personnel and refresher courses both onshore and offshore wind in accordance with:

- Global Wind Organization (GWO)

- Labor Inspection (Regulations)

Competence for "Manual handling" must be maintained in accordance with guideline in the GWO standard. It shall be conducted refresher training every 2 years.

Business acumen is gaining an understanding of how business works as well as the behaviors business professionals should possess. This important skill is critical not only to corporate leaders, but to aspiring leaders, managers, and employees as well. The organization that prioritizes business acumen as a core competency promotes the growth of its workforce and strengthens its competitive edge.   

Some use the analogy of a quarterback who can “see” the entire field to describe business acumen. It’s simply understanding how your company operates, and then using that knowledge to develop the best business strategy. Regardless of your role in the organization, it’s an important skill to develop.

• State the importance of business acumen 

• Learn ways to improve your business acumen

The course is for performing personnel whose work may affect the safety of electrical installations through the use of possible ignition sources.

The course is in accordance with EN IEC 60079-14, NEK 420, the Petroleum Act, the ATEX Directive.

Presentation

This training course describes the classification and statutory certification processes and provides an overview of the class and statutory surveys.

Objectives

On completion of the training, students will be able to:

Understand the classification process and get familiar with classification terms, definitions and rules.

Understand the process of Statutory Certification and get familiar with Statutory Certification terms.

Know the scope of Classification and Statutory Certification

Program

Module 1 – Classification

History of classification

History of Bureau Veritas

Classification Societies and IACS

Definitions

Scope of classification: Classification tasks, responsibilities of other parties, classification certificate, request for intervention, surveyor's intervention, operation and maintenance of ships, flag and port state control inspections 

Classification notations: Class symbols, construction marks, service notations, navigation and operating area notations, additional class notations

Classification process: Assignment of class for new buildings, classification after construction, class reassignment, maintenance of class

General principles of surveys: Survey procedure, definitions, survey preparation and conditions for surveys, terminology

Survey types: Class renewal surveys, other periodical surveys, occasional surveys

Suspension and withdrawal of class

Scope of surveys: Annual surveys, intermediate survey, class renewal survey, bottom survey, tailshaft survey, boiler survey

Module 2 – Statutory Certification

History of statutory conventions

Definitions

International conventions: SOLAS, COLREG, Load Lines, MARPOL, AFS, BWM 

Recognitions and authorisations

IMO RO Code

Statutory surveys

Periodicity of statutory surveys

Survey findings

Types of statutory certificates

Issuance of statutory certificates

Certificate

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Introduction to Class and Statutory Surveys awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to Class and Statutory Surveys, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Presentation

This training course provides a general introduction to the Performance Standard for Protective Coatings (PSPC).

Objectives

On completion of the training, students will be able to:

Understand the main objectives of the IMO Performance Standard for Protective Coatings.

Know the Statutory and Classification requirements for new constructions.

Know the requirements for in-service maintenance, repair and re-coating.

Know the key Stakeholders and their roles.

Understand the contents of the Coating Technical File.

Program

Why was the performance standard needed?

Objectives of the PSPC

Key dates

Statutory and Class requirements

Primary surface preparation and shop priming

Steelwork and edge preparation

Surface preparation and shop primer removal

Coating

Erection

Key stakeholders

o Shipowners

o Shipbuilders

o Paint Manufacturers

o Classification Societies

Coating technical file

o Contents

o Review

o Maintenance and repair

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Introduction to PSPC, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to PSPC is obtained after completion of the course and passing the online test.

Presentation

This training course gives a general presentation of the three Advanced NDT Methods (Time-of-Flight Diffraction (TOFD), Phased Array Ultrasonic (PAUT) and Digital Radiography (DR)), their basic principles and how the corresponding equipment should be used in accordance with the testing procedure to ensure the quality of the test performance and testing results.

Objectives

On completion of the training, students will be able to:

Understand the setup and principles of advanced NDT techniques in comparison with conventional methods.

Know the testing procedure and the inspection process referred to the equipment used.

Differentiate applications according to the advantages and limitations.

Get familiar with the aspects of test performance and obtained testing results.

Program

Time-of-flight diffraction (TOFD)

o Basic principle

o Testing procedure

o System set-up and checks

o Data interpretation and evaluation

o Acceptance levels

o Advantages and limitations

Phased Array Ultrasonic Technique (PA-UT)

o Ultrasonic phased array technology

o Phased array benefits

o Basic principle

o Testing procedure

o Settings

o PA-UT instead of RT

o Advantages and limitations

Digital Radiography (DR)

o Digital radiography techniques

o Computed radiography & direct digital radiography

o Digital image quality

o Basic principles

o Testing procedure

o Evaluation and interpretation of results

o Advantages and limitations

Applications and acceptance criteria

o Scope

o Indication evaluation

o Acceptance criteria

o Test report

Reliability, quality of test results

o UT system performance

o NDT personnel competence

Certificate

On completion of the training program, the student will be awarded:

A Certificate of NDT – Advanced Techniques, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of NDT – Advanced Techniques is obtained after completion of the course and passing the online test.

Presentation

This training course provides a general overview of the MARPOL requirements concerning the protection against oil pollution from machinery spaces.

Objectives

On completion of the training, students will be able to:

Understand the means for control of discharge of oil residues and the requirements for oil filtering equipment and 15 ppm alarm.

Get familiar with the Oil Record Book, SOPEP booklet and the required drills.

Know the details of MARPOL surveys and the certificates to be issued.

Know the most common PSC deficiencies related to MARPOL Annex I.

Program

History of MARPOL Convention

Survey and certification

Sludge tanks

Oil fuel tank protection

Standard discharge connection

Oil filtering equipment: 

o Bilge water waste system

o Oily water separator

o Piping system

o Documentation

Control of discharge of oil

Oil record book

Shipboard oil pollution emergency plan

Scope of the different surveys required

PSC inspection and most common deficiencies

Certificate

On completion of the training program, the student will be awarded:

A Certificate of MARPOL Oil Pollution from Machinery Spaces, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of MARPOL Oil Pollution from Machinery Spaces is obtained after completion of the course and passing the online test.

Kurt Lewin a German-American psychologist, defined himself and his contributions within three lenses of analysis: applied research, action research, and group communication were his major offerings. One of the Cornerstone models for understanding organizational change was developed by him and is referred to as ""Kurt Lewin's three-stages of Change.

This model breaks into three-stages: Unfreeze, Transition, and Refreeze. In the ""Unfreeze"" stage, an organization prepares for the change. In the ""Transition"" stage, the change takes place and in the ""Refreeze"" stage, the change becomes solidified as the new norm.

• Describe the need for change

• Identify the three stages of Kurt Lewin’s change model

• List the activities in the unfreezing stage

• Explain why communication is important in the transition stage

• Explain the importance of refreezing

The principles that determine how a person reacts in a certain situation define that person’s workplace ethics. It is also defined as the belief that states hard work and integrity showing moral benefit adds strength to human character. It is a set of values centered on the importance of work and manifested by determination or desire to work hard.    

Workplace ethics ensures honesty, respecting the code of conduct, exhibiting good conduct, and strong moral principles.

• Identify the elements to establish the structure of ethical behavior   

• Enlist values to set the tone of cementing trust    

• Identify ways to reward ethical behavior at the workplace

As a person at a leading position, have you ever assessed your effectiveness as a coach? Although, coaching your team is the most underrated roles you play, it is the most important role too. This course addresses the five strategies used by effective coaches. Assess your skills against these five strategies and enhance your abilities to sharpen your coaching skills.

• Listen more to your team and talk less 

• Provide timely feedback to your team 

• Set up your team to win 

• Cheer your team 

• Provide your team with the right resources

Objective: The purpose of the training is to provide crane operators, banksman / signalers with good general basic training in the safe use of lifting equipment, so that accidents and incidents in connection with use are avoided.

The authorities set requirements for basic safety certification of persons who are to drive forklifts, mass transfer machines and cranes. The requirements include both theoretical and practical training. To complete the common theory, one must take and pass a theoretical exam.

The G11 Lifting equipment Module 2.3 course gives you who will work with lifting equipment knowledge about safety, daily control and maintenance as well as disposal rules for various lifting equipment. We want to give you a conscious attitude to the dangers that can arise and how to avoid them. Our G11 course is led by instructors with great competence and practical experience from the use of lifting equipment.

Module 1.1 Working environment, responsibilities and consequences are common to machine, forklift and crane. If you can document that you have module 1.1 from before that is not older than 3 years, you can start right on module 2.3.

Contents Module 1.1

- Laws and regulations
- Working environment, responsibilities and consequences
- Environmental
- Safety regulations
- Dangerous goods, marking and handling

Contents Module 2.3

- Laws and regulations
- Work equipment and accessories
- Construction and operation
- Lifting gear
- Control and inspection
- Cargo handling
- Work environment
- Dangerous cargo
- Final theoretical test

The IEMA Foundation course provides staff with a solid knowledge of the environment, sustainability, and governance principles relevant to organizations.  It covers specific management tools and skills with a practical application for the workplace to enable staff to improve performance.

Develop the knowledge and skills to help improve sustainability and environmental performance

Learn practical skills to help reduce the impacts of the organization on the environment

Upon completion of this course, learners will be able to:

• Understand business, governance, and environmental principles and their relationship with organizations, products, and services

• Ensure compliance with major environmental policy and legislation 

• Implement specific tools, techniques, systems, and practices to improve sustainability performance

• Collect data, perform analysis and evaluate information to provide sustainable solutions

• Implement change and transformation to improve sustainability

This is a course for electrical installations in potentially explosive areas.

Our goal is to make sure that employees are motivated to work safely and securely.

Topics:

• Understand the general principles of type of specific protection and correct labeling of components approved in intrinsically safe facility (IS)

• Current Exi Standard

• Could choose to install the correct Exi equipment in hazardous areas accordance with IEC 60079-14 standards and 60079-25

• How to work safely with IS

• Requirements for competence to perform work on Exi installations

• How to verify and calculate an Exi circuit

Standards:

• NEK EN 60079-11

• NEK EN 60079-14

• NEK EN 60079-25

• IEC 60079-11

• IEC 60079-14

• IEC 60079-25

This course is only available in Norwegian.

Only in Norwegian

Hovedformålet med kurset er å skape gode holdninger til bruk av riktig verneutstyr, og forhindre at liv og helse går tapt.

Etter kurset skal deltakerne kunne:
- Kjenne til virkemåte og oppbygningen til ulike typer pusteluftkompressorer og pusteluftsystem
- Kjenne til hvilke bestanddeler sikker pusteluft inneholder
- Bruke åndedrettsvern på en trygg og sikker måte
- Utføre daglig renhold/vedlikehold på hodesett og bæresele
- Kjennskap til forskrift 706, kap. 10 og standardene NS-EN-14593, NS-EN 14594 og EN 12021
- Kjenne til kvalitetssikring av pusteluft, målemetoder og utstyr
- Kjenne til hvilke flasker, seler og hodesett som brukes til pusteluft
- Kjenne til farer og utfordringer ved arbeid i miljøer uten sikker pusteluft, og vite hva han/hun selv kan gjøre for å ivareta egen sikkerhet

Kurset inneholder oppgaver og praktiske øvelser.

The object of this course is to provide participants with the knowledge and skills to control and coordinate the available resources at the site in an actual emergency, and to act as a liaison with the central emergency control room on the installation in order to save and protect people's lives and health, limit damage to the environment and safeguard material assets.

LEARNING OBJECTIVES

By the end of the course the students should have achieved:

• Thorough knowledge  of the practical aspects of DP Operations
• Capability  to plan and conduct any DP Operation, including risk assessment, contingency planning and assessment of vessel capability
• Ability to undertake any operation with due regard to all circumstances of seamanship and operational requirements
• Ability to react correctly to any circumstances which constitute  or could lead to a catastrophic failure

CONTENT

• Study of DP incidents
• Construction  and use of work site diagrams, charts and vessel templates for use in DP operations
• Preparation  of plans for a projected DP operation, contingency plans for expected deviations and emergencies
• Participation  in simulated situations in a variety of DP operations while handling routine and emergency situations
• Risk  and safety analysis, and defining DP equipment classes
• The  DP system’s utilisation of position measurements,and tests on position reference systems.  

LEARNING PROCESS

The training will be a combination of theoretical lessons and practical exercises. The  participants will work with practical scenarios based on real operations, training on planning and executing specified operations under varying simulated conditions, including emergency handling on DNVGL Class A or B approved simulators.

SPECIAL INFORMATION

References:
• IMCA M 117
• IMO MSC Circ.738
• DNV GL RP 0007
• DNV GL ST 0023

CERTIFICATE

Certification of attendance will be issued upon successful completion of the course.