Course catalogue

Good leaders are predominantly facilitators, these leaders teach their people how to work effectively and solve problems. The result is more empowered and capable teams. Directing is said to be a process in which the managers instruct, guide, and oversee the performance of the employees to achieve predetermined goals. 

• Differentiate between a leader and a director 

• Define an enabler 

• Describe how a good leader facilitates an employee's problem solving ability

"Today’s business environment is global, generationally diverse, collaborative, cross-functional, and constantly changing. Leaders who believe that they can achieve organizational goals using just one leadership style will not succeed. The most effective leaders learn how to flexibly adapt multiple leadership styles to guide their employees, achieve their goals, and build strong teams.

A popular management theory called Situational Leadership, first developed in 1969 by Dr. Paul Hersey and Kenneth Blanchard, remains especially relevant in today’s business environment. This theory is based on the premise that because organizations are not made up of workers who are equally skilled and motivated, leaders should manage team members according to their individual abilities and developmental readiness. We’ll review their method, and then suggest some ways you can use it to manage today’s business challenges."

• Name the four leadership styles

• List the four maturity levels

• Apply the situational leadership model

Your success as a leader isn’t dependent upon how much technical knowledge, business expertise, or years of industry experience you have. If you want to achieve goals consistently, build strong, collaborative teams, and establish solid relationships with colleagues, superiors, and clients, then you need Emotional Intelligence (EQ). Emotional Intelligence, also known as Emotional Quotient (EQ) is the ability to properly gauge your emotions as well as the emotions of others in all situations, use proper judgment and behave appropriately for the desired outcome. In other words, EQ is the ability to identify your emotions, and those of others, and use that knowledge to make the best decisions, regardless of the circumstances.

• Define EQ 

• Describe the four components of EQ 

• Use tips and techniques to develop your EQ

A business is a living organism that depends on the strategic coordination of systems, activities, and information to build customer-satisfying products and services and ensure profitability and future growth. A company’s success is determined by the ability of each core function to effectively perform its specific purposes and responsibilities and, at the same time, proactively cooperate and communicate with the other departments. It is this combination of business-unit excellence and cross-functional collaboration that acts as a key to organizational success.

• Review talent recruitment and development    

• Review finance and information technology   

• Assess operations and strategic management

Who is the course for?

This course is for those involved in performing process isolations, such as plant managers, operations staff, HSE managers and maintenance personnel.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

This course will provide learners with safety information for working with process isolations.

How will the course benefit my company?

This course will provide learners with an understanding of the hazards involved in process isolations and ways to mitigate the likelihood of accidents occurring during process isolation operations.

What standards are referenced in the course?

There are no standards or legislation referenced in this course.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.