Course catalogue

"As a leader of a small or big team, you all are responsible for the budget allocated to your projects, which in turn is nothing but finance. Thus, knowingly or unknowingly you are involved in financial management too. You must evaluate the investment decisions, such as return on investment analysis after you deliver the product or service that you are responsible for. As a nonfinancial manager, you cannot avoid financial information, profitability statements, rates of return, budgets, variances, asset management, and project analysis.        

In this lesson, you will get an overview of financial management, roles within the financial department, and the four financial objectives of any organization.

• Overview financial management     

• Identify roles within the finance department      

• List the four financial objectives

Learning how to manage conflict successfully is a critical business skill that’s worth the time and effort to practice. Daniel Goleman’s Emotional Intelligence and Mark Gouston’s Just Listen are two resources among many that can help you strengthen your conflict management aptitude. Relationships can be messy, but with the right skills, attitude, and mindset, you will be able to address issues calmly, ensure that your customer feels heard and valued, and arrive at a solution that satisfies you both.

• Use the right tools to find a resolution of conflict

• Demonstrate the right attitude and behavior required for conflict resolution

• Determine the right solution to solve the problem

It has become increasingly clear that social media is not just a fad. It is instead, not only a massive change in the way we socialize with others in a personal setting, but also the biggest shift in how we conduct business since the arrival of the Internet. Social media is quickly altering every aspect of corporate operations, such as hiring practices, training, marketing, and even risk management.   The purpose of this course is to introduce you to social media, explore how we use social media personally vs. social media use in a business setting, how its use continues to evolve in the workplace, the benefits of social media, and of course the risks it can present to you personally and to companies.

Many managers are promoted to leadership positions by virtue of their technical skills or subject-matter knowledge. Their proficiency and expertise set them apart from other candidates. These abilities are important, but they are just one aspect of being an effective leader. Leadership expert, Stephen Covey, says that due to the speed and constant change that define our world today, leaders need to be able to face new and different problems as they arise, make strategic decisions quickly, and guide their organizations with competence and character. He has identified four roles a leader must master in order to succeed in this ever-changing environment.

• Inspire trust among your team members

• Create a vision for your team

• Execute strategy to reach your goals

• Recognize your coaching potential

Leaders must focus on developing their ability to be more agile and strategic – within an environment of constant change. They should explore tools that can be leveraged to achieve the goal. Good agile leaders make sure that their teams identify the desired long-term goals, and then work backward from these to identify all the conditions that must be in place for the goals to occur.

• Define the theory of change and identify factors impacting the change

• Enlist 5 types of organizational change and successful ways to implement them

• Apply strategies which help in creating an organization that is always ready for change