Course catalogue

FAST TRACK is a learning method which provides you with bespoke learning content by identifying any knowledge gaps you may have in a particular subject area.

FAST TRACK is a pre-assessment learning tool which is designed to assess your existing knowledge of a particular subject area. The pre-assessment uses a pool of questions to test your current knowledge. The results of this assessment help identify your personal knowledge gaps. FAST TRACK then automatically creates a bespoke course to address these knowledge gaps.

This FAST TRACK course contains the following sections:

Section 1: An Introduction to Mechanical Joint Integrity
Section 2: Principles of Hand Torquing
Section 3: Principles of Hydraulic Tensioning
Section 4: Principles of Controlling Tightening
 

Time is more valuable than money. You can get more money, but you cannot get more time.

-JimRohn, an American entrepreneur, author, and motivational speaker 

Meetings are necessary, but they become intolerable when they drag on and on, start late, or the discussion goes off the track. It’s annoying when you feel that your time has been hijacked—especially when other projects and responsibilities are in the pipeline. Poor time management is often the cause of this distress. Meetings would be more productive—and less irritating—if all activities started on time, ended on time, and stayed on the topic. As a leader, it is your responsibility to ensure that meetings are of benefit to the participants and satisfy the meeting objectives. Running a successful meeting can be boiled down to three things: be purposeful, be engaged, and be respectful of the attendees’ time.

• Explain the importance of adhering to meeting time 

• Interpret the impact of delaying a meeting 

• Respect others’ time

Accountability is an individual’s acceptance of responsibility for the outcome of a job, project, or program. There are five steps that you can use to engineer accountability into both, your work processes and your employees to achieve performance goals.

• Define accountability 

• Describe the five steps to accountability 

• Apply the five steps of accountability

"You build a great network by first offering your services to others, and by so doing, winning their interest. This is the foundation of building trust and creating a platform for them to invest in you in a reciprocal manner, such that it becomes a win-win situation.

-Oscar Bimpong 

Organizations deal with both major and minor conflicts day-in and day-out. The important thing is one cannot ignore these conflicts as they can have a far-reaching negative effect on the teams involved. This may inevitably affect their day-to-day work and eventually the performance of the company. This course helps you reach consensus amongst employees by resolving workforce conflicts. It introduces strategies to create a win-win situation for all the stakeholders. It is important to gauge how the stakeholders feel before and after settling the conflict. You will learn about the four win-win conflict solution techniques that will help you maintain harmony in the work place.

• Communicate effectively to handle a conflict 

• Establish boundaries to reduce workplace conflicts 

• Use emotional intelligence to achieve better team performance 

• Institute behavioral consequences for uncooperative employees

In today’s competitive world, businesses move faster and faster to stay ahead of the competition, develop new offerings, and keep up with client demands, employees need constant feedback, support, and direction in order to achieve those objectives. The era of the annual performance review is long gone, with managers now meeting with team members frequently to set goals, coach, provide training, and review performance. Performance dashboards that automate company-wide goals, metrics, customer feedback, and other performance-related data keep leaders and team members aware of their progress. Instead of looking backward, the new model for managing and motivating employee performance is fast-paced and feedback focused.

• State the best practices to improve the performance management process 

• Explain the review model