Course catalogue

LEARNING OBJECTIVES

The course will enable the participants to handle normal as well as critical operations i.e.
• Communication
• Planning
• Use of crane emergency equipment
• Various lift operations under pressure
• Choice of correct actions if unwanted incidents occur

CONTENT

Theoretical part:
• Laws and regulations
• The safety functions of the crane
• The safe operation of offshore cranes
• Human factors
Simulator exercises:
• Operational limitations of crane operations
• Communication during crane operations
• Preparation and planning of crane operations
• Internal transport on the installation
• Loading and unloading supply vessels
• Transport of personnel
• Crane operation on various installations (fixed/ floating)

LEARNING PROCESS

This course is designed to enable crane operators/trainees on various installations the knowledge, understanding and skills within emergency situations of crane operations.

This is achieved through in-depth exercises on a full scale crane DNV GL Class A simulator, supported by a program of lectures and instruction.

The theory will cover communications, procedures, crane safety systems and operational scenarios at various installations during different weather conditions.

SPECIAL INFORMATION

References: NORSOK R003

The course can be personalised to suit company specific needs e.g. the use of specific installations and selected scenarios.

CERTIFICATE

Certification of attendance will be issued upon successful completion of the course.

If you want to unleash the power of your diverse team, you must also foster inclusivity. Your team members are more likely to contribute their unique perspectives and experiences when they feel welcomed and respected within the group. Inclusion is a team-wide endeavor, and you must be the leader. Helping team members find common ground and at the same time learning about and respecting each other’s differences is the key to creating an inclusive work environment that will leverage both talents and abilities of your diverse team.

• Identify the importance of managing diversity

• Enlist tips for building a strong team

• Explore the strategies of managing diversity

Your success as a leader isn’t dependent upon how much technical knowledge, business expertise, or years of industry experience you have. If you want to achieve goals consistently, build strong, collaborative teams, and establish solid relationships with colleagues, superiors, and clients, then you need Emotional Intelligence (EQ). Emotional Intelligence, also known as Emotional Quotient (EQ) is the ability to properly gauge your emotions as well as the emotions of others in all situations, use proper judgment and behave appropriately for the desired outcome. In other words, EQ is the ability to identify your emotions, and those of others, and use that knowledge to make the best decisions, regardless of the circumstances.

• Define EQ 

• Describe the four components of EQ 

• Use tips and techniques to develop your EQ

Making your hires successful requires a lot of work. There is a science to identify talent that matches the needs and culture of your organization. The process of interviewing candidates based on behavioral questions is a proven way of pinpointing the best-qualified applicants. In this course, we will review the whys and hows of using this popular interviewing practice so that you can make the most of its benefits.

• Determine what behavioral interview is   

• Enlist steps to prepare for the behavioral interview   

• Create questions using STAR model   

• Conduct behavioral interviews

One of the most important leadership roles is a mentor. You are responsible for teaching your employees how to achieve goals, make better decisions, solve problems, and advance their careers. Without formal training in this area, how do you coach or mentor these skills? This course will introduce you to employ a model, built on four simple techniques. By employing these techniques, you will strengthen your coaching skills and develop your team members’ potential.

• Help your team set the goal as per the GROW model 

• Provide assistance in gauging the available options 

• Get your team commit to specific actions to help them make progress

Your success as a businessperson will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well. The most effective and satisfying relationships are based on a genuine and mutual desire to get to know and help others. When you focus on adding value to your business connections, you will build a network that is both personally satisfying and professionally beneficial.

• Identify foundational skills required to build a strong interpersonal relationship

• Develop methods of building business partnerships

• Enlist keys to networking

Conflict always creates uneasiness in the minds of employees and organizations. Conflict can involve sore emotions and impend relationships. Leaders experience the same emotional distress while handling a conflict situation. The most difficult situation a leader deals with is conflict management. It is observed that ill-managed conflict creates huge costs in the form of time expenditure, higher attrition, legal implications, etc. It also lowers productivity. When people are involved in conflict, they begin to recoil, stop sharing information, and take fewer risks. The result can be poor decision making. Low morale and strained working relationships can cause stress and drain employees’ energy to focus on being creative and productive. In this lesson, you will learn to deal with situational conflict.

• Identify the five stages of organizational conflict  

• Name the five styles of conflict management   

• Interpret when to use the different styles of conflict management

The content follow the syllabus issued from IWCF.

• General well control principles
• Risk assessment
• Hydrostatic pressure
• Formation pressures
• Primary & secondary well control
• Well control equipment
• Subsea and surface equipment
• Well barrier concept
• Kick causes
• Kick detection
• Influx characteristics and behavior
• Well control methods
• Inflow testing

This course combines self-study by e-learning and classroom training with demonstrations and examples which is useful when working in explosive atmospheres.

The course is suitable for personnel who should have an introduction in potentially explosive areas, marking, equipment, and requirements.

Participants will be introduced to the relevant parts of the NEK 420, IEC 60079 standard (NEK EN 60079-standards) as well as national adaptations where relevant.

Presentation

This training course describes the various elements of the ship's structure, the loads acting on the structure and the required strength of the ship's structure to sustain such loads.

Objectives

On completion of the training, students will be able to:

Know the typical structural arrangements of different ship types. Understand stiffened panels as the fundamental structural units in ship structures and know the different framing systems used in ship construction

Know the different types of loads acting on the ship's structure and understand the static sea pressure and the wave induced dynamic sea pressure. Understand the concept of net loading on the ship's structure, shear forces and bending moments. Get familiar with fatigue loads

Understand the stresses on ship's structure including longitudinal stresses on hull girder, stresses on primary supporting structure and local stresses and the strength of the ships structure. Get familiar with fatigue strength and understand the corrosion and the net scantling approach.

Program

Module 1 – Elements of Ship Structure

Main ship types

Materials used in shipbuilding

Structural elements: Plating, profiles, stiffened panels, midship section, web frame

Framing systems: Longitudinal framing, mixed framing, transverse framing

Breakdown of ship structures: Double bottom, side shell, deck, bulkheads, engine room structure, peak tanks

Module 2 – Loads on Ship Structure

Classification of loads acting on ship structure

Static and dynamic loads

Sea pressure

Internal loads

Net load on structure

Bending moment and shear force

Alternate loading condition

Module 3 – Strength of Ship Structure

Ship structural strength

Stress classification

Spreading of loads through the ships structure

Hull girder strength

Strength of primary structure

Finite element modelling analysis

Strength of plates and stiffeners: Stress check, section modulus, buckling strength

Fatigue strength

Corrosion of ship's structure, consequences of general corrosion

Net scantling approach

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Ship's Structure Fundamentals, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Ship's Structure Fundamentals is obtained after completing the course and passing the online test.

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i Outlook 2013. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene. E-læringskurset inneholder 43 opplærings-videoer.

Course Content

- Sending av meldinger 

- Behandling av meldinger 

- Kalender 

- Personer 

- Oppgaver og notater

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i presentasjonsprogrammet PowerPoint 2016. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene og verktøyene. En komplett e-læring med både grunnleggende og videregående emner. E-læringskurset inneholder 82 opplæringsvideoer.

E-læringskurset er tilpasset Office 365.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Før du starter

- Utforming

- Tekst

- Bilder

- Figurer

- SmartArt-grafikk

- Diagram

- Tabeller

- Medier

- Framvisning

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics.

Effective remote working requires greater self-control and discipline to avoid the boundaries between work and personal life becoming blurred. Research has shown that, in general, homeworkers tend to work longer than office workers and this increases with the use of technology. Homeworkers do benefit from greater working time autonomy, but how effectively this is applied depends on the discipline of the individual.

The ‘Effective Remote Working’ bundle includes 3 months access to 10 online courses and over 7 hours of eLearning.  

• Management of Change

• Lone Working (Employees)

• Smart Workplaces: Responsible Social Media for Team members

• Business Writing: E-Mail Techniques

• AEC Success: Effective Decision Making

• Webinars – Conducting a Web-based Presentation

• ABCs of Managing Time & Effort: The 80/20 Way

• Smart Time Management: 7 Steps to Regaining Control of Your Day

• 3-way Communication

• Smart Customer Service 3: Effective Verbal and Nonverbal Communication

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i den digitale notatblokken OneNote 2016. En kombinasjon av videoer, teori, eksempler, oppskrifter og tester gjør det enkelt å lære seg de nye funksjonene og verktøyene. E-læringskurset inneholder 52 opplæringsvideoer.

E-læringskurset er tilpasset Office 365.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Før du starter

- Notater

- Innholdselementer

- Outlook

- Søking

- Delte notatblokker

- Mobilappen

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their efforts on acquiring new customers, but only 18% surveyed focus on retaining existing customers. Another survey revealed that companies who increase their customer retention rates by 5%, increase their profits by at least 25% and often more. 

These statistics make it clear that loyal customers help drive a company’s growth and profitability. The key to keeping your customers satisfied and loyal to your organization is excellent customer service.   

In this lesson, you will learn how to build relationships of trust and appreciation.

• Recognize the value of customer service 

• Serve external customers 

• Serve internal customers

Gi kunnskaper og ferdigheter som kreves for å yte optimalt ved ulykker ombord. Kurset er oppbygd etter tabell A-VI/4-1 Medisinsk Førstehjelp.   

Godkjenning STCW-95 med tillegg Manila 2010.

Praktiske førstehjelpsøvelser med markører. 

Livreddende førstehjelp 

Skadebehandling 

HLR 

Sykepleie 

Akutte sykdommer 

Brannskader 

Bruddskader 

Hode, nakke og ryggskader 

Psykologiske/psykiatriske utfordringer ombord 

Radio Medico   

Medisinkiste 

Toksikologiske farer ombord

Only in Norwegian

Kurset gir deltakerne kompetanse til å:

- Overleve til sjøs i tilfeller der skipet må forlates (tabell VI/1-1)
- Minimalisere risikoen for brann og opprettholde beredskap for å håndtere nødsituasjoner som involverer brann. Bekjempe og slokke branner (tabell VI/1-2)
- Handle omgående ved kjennskap til en ulykke eller annen medisinsk nødsituasjon (tabell VI/1-3).
- Følge nødprosedyrer. Ta forholdsregler for å hindre forurensning av det marine miljøet. Følge trygge arbeidsrutiner. Forstå ordrer og bli forstått i relasjon til plikter om bord på skip. Bidra til gode menneskelige relasjoner om bord på skip (tabell VI/1-4)

Kursinnhold

Kurset inneholder obligatoriske minstekrav til grunnleggende sikkerhetsopplæring for alle sjøfolk i henhold til STCW konvensjonen og består av 4 deler:
- Personlige redningsteknikker (tabell A-VI/1-1)
- Forebyggende brannvern og brannslokking (tabell A-VI/1-2)
- Grunnleggende førstehjelp (tabell A-VI/1-3) 
- Personlig sikkerhet og omsorg for menneskeliv og miljø (tabell A-VI/1-4)

Deltakerne vil få en god og sikker innføring i høytrykkstestingsutstyr, teori og praksis. Etter endt kurs skal deltakerne kunne bruke trykkstestingsutstyr på en sikker måte, slik at ulykker og skader unngås.

Hensikt:

Hensikt: Hensikten med innføringskurs i trykktesting er å gi den enkelte kursdeltager de grunnleggende kunnskaper om forberedelser, planlegging, utførelse og dokumentering av trykktesting som disiplin.

Innhold:

Svakheter i sammenføyninger og materialer

Omregningstabeller PSI - BAR

Hydrostatisk og Pneumatisk trykktesting

Sikkerhet ved trykktesting og fysiske barierer

HMS - Bruk av personlig verneutstyr

Generelle prosedyrer ved trykktesting / Eksempel

Fittings og høytrykkslanger - Trykklasser

Gjengetyper, flenser, ventiler, pakninger og bolter

Ulike metoder for trykktesting

Trykktestingsutstyr

Bruk av trykktestingsutstyr i praksis. Trykktesting

This course is only available in Norwegian.

Presentation

This training course provides a general overview of the SOLAS requirements concerning radio communications and the Global Maritime Distress and Safety System (GMDSS).

Objectives

On completion of the training, students will be able to:

Know the requirements concerning radio communication equipment on board ships and offshore units.

Understand the GMDSS functional requirements.

Understand the means required for GMDSS tests and drills on board.

Know the requirements for EPIRB, radio lifesaving appliances and sources of energy for radio communication equipment.

Program

Safety radio surveys and certification

GMDSS functional requirements

o Land and satellite communications

o Inmarsat

o Functional requirements while at sea

o Distress urgency and safety radio communications

o Sea areas

o Maintenance of radio installation

o Maintenance of satellite EPIRB

o Maritime safety information

GMDSS equipment

o Equipment to be provided on board

o Core installation

o Inmarsat EGC

o NAVTEX

o Satellite EPIRB and VHF EPIRB

o Search and Rescue Transponder (SART)

o Digital Selective Calling (DSC)

o Two-way VHF radio-telephone

Main, emergency and reserve sources of power

Automatic battery chargers

Uninterrupted power supply (UPS)

Certificate

On completion of the training program, the student will be awarded:

A Certificate of SOLAS Safety Radio, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of SOLAS Safety Radio is obtained after completion of the course and passing the online test.

The art and science of asking questions is the source of all knowledge.

 - Thomas Berger

Asking open-ended questions is a powerful tool to not only spark new ideas and discussions but also developing strategic thinking, collaboration and innovative business solutions. Leaders who demonstrate curiosity and active listening skills are ideally qualified for asking open-ended questions and helping their teams discover original answers to corporate challenges.

• Define an open-ended question 

• Identify the best practices in asking open-ended questions 

• Explain how to encourage and enable employees to use open-ended questions in business meetings 

• Recognize the advantages of open-ended questions