Hvorfor gjør vi som vi gjør? Mentalisering handler om vår evne til å forstå oss selv og andre. Evnen til å mentalisere er en helt avgjørende sosial kompetanse, og en nødvendig forutsetning for å lede effektivt.
Som mennesker er vi ikke i stand til å observere andres tanker og følelser direkte. For å forstå hva som foregår i andres psyke, må vi i stedet bruke vår evne til å tolke sinnstilstander. Denne evnen kalles mentalisering.
Innhold:
• Læringsmål
• Mentalisering (video)
• Mentalisering
• Fortolkning
• Essensen i mentalisering
• Mentalisering er sentralt i kommunikasjon og relasjoner
• Forutsetning for god mentalisering
• Til refleksjon
• Hva har du lært?
• Tips til fordypning
Managers are often called to present to the groups of customers, cross-departmental teams, or in-house decision-makers. The process of crafting and delivering a presentation requires organizational skills, insight, technical abilities, and courage. Public speaking can be intimidating. But, by taking the time to methodically plan and execute the necessary details, you can be prepared and confident to deliver an effective presentation. This course will walk you through the steps you’ll need to plan and organize your topic, choose visual aids, consider technology tools, and practice delivering your speech.
• Research, decide, and plan your presentation
• Create a presentation with additional aid
• Practice and make the presentation
Legal contracting in supply chain is used when an organization's needs exceed their capacity and they need to outsource a certain task. For example, a company may have a complex demand forecast system that has traditionally been completed by an expert on staff, but due to lack of resources or time, they instead subcontract this work to a specialist. This is a form of legal contracting in supply chain because it involves the exchange of goods, services, or money at an agreed-upon price and within a certain time frame. Legal contracts are used throughout the four major areas of supply chain: supplier relationship management, customer relationship management, transportation and logistics management, and procurement and operations management.
Brand loyalty means that consumers have a special interest in a particular brand, so when they continue to purchase such products, they only recognize the brand, thus giving up the attempt of other brands. Brands can exceed the product life cycle and are an intangible asset. In this course Dr. Jagdish Sheth provides an explains how institutions can play a major role in developing brand loyalty in their people.
At the end of this course, you will be able to:
-List the four sub-categories of institutional theory,
-Understand religion is a very powerful socializer of brands, and
-Understand that government policy is the biggest mechanism for creating brand loyalty.
This course, created by ILM has been designed to help you understand and identify your own personal and professional development needs, as well as show you how to create and maintain your own development plan.