Course catalogue

Cleaning and disinfecting are two key aspects of environmental cleansing in any healthcare setting. While they can be used alone to remove most pathogens, it is important to note that cleaning and disinfecting are not intended to remove all pathogens in the same way that sterilization does. However, routine cleaning of environmental surfaces can prevent the spread of some disease and serves as a first step in patient safety. This course is designed for anyone who works in a healthcare setting and may come into contact with the environmental setting, including health care works, office staff, and janitorial staff.

By the end of this course, you will:

• Understand the importance of cleaning and disinfecting environmental surfaces

• Understand when and how to clean surfaces

• Understand when and how to disinfect surfaces

The function of procurement is to manage the whole process of purchasing products. A procurement department is responsible for activities such as receiving bids, evaluating prices and terms, negotiating deals, placing orders with suppliers, receiving deliveries, conducting quality reviews, and more. A unique aspect of the procurement process is that it is not limited to buying goods and services for an organization. It also covers the acquisition of necessary resources, such as office supplies or raw materials, when needed. Procurement involves buying anything that is required to maintain operations.

Blockchain technology has revolutionized various industries, from finance to supply chain management, with its decentralized and secure approach to data management. The distributed ledger system offers transparency, trust, and immutability, making it an attractive option for enterprises seeking to improve their processes and increase efficiency. The blockchain revolution is underway, and its potential applications continue to expand as more businesses adopt this transformative technology.

This training is meant for:

• Anyone

The relationship between supplier and their customers is symbiotic. Businesses need customers to survive, and customers need small businesses to meet their needs. By working together, businesses and their customers can ensure that both parties are happy.

The customer may not always be right, but customers are the ones with the money, and they have the power to choose where to spend it. This power gives them a lot of influence over businesses that need their customers to stay afloat. Customers don't always hold back when they're unhappy, and their complaints can be loud and damaging to a small business's reputation.

The old saying, greater the risk, greater the rewards has probably rung true for many of us in different stages and areas of life. However, still most people tend to avoid risks when possible, because they think that inaction is often safer than action. The belief is that taking a risk is “exposing oneself to the possibility of loss or injury in the hopes of achieving a gain or reward.” But the legendary boxer Muhammed Ali stated “He who is not courageous enough to take risks will accomplish nothing in life.” In this course, you will learn to mitigate risks and start taking calculated risks.

• Recognize the need for smart risk-taking and its 5 components

• Determine the strategies of smart risk-taking  

• List the types of risk-taking cultures