Your success as a leader isn’t dependent upon how much technical knowledge, business expertise, or years of industry experience you have. If you want to achieve goals consistently, build strong, collaborative teams, and establish solid relationships with colleagues, superiors, and clients, then you need Emotional Intelligence (EQ). Emotional Intelligence, also known as Emotional Quotient (EQ) is the ability to properly gauge your emotions as well as the emotions of others in all situations, use proper judgment and behave appropriately for the desired outcome. In other words, EQ is the ability to identify your emotions, and those of others, and use that knowledge to make the best decisions, regardless of the circumstances.
• Define EQ
• Describe the four components of EQ
• Use tips and techniques to develop your EQ
Who is this course for?
All personnel working in the container yard and/or seafarers in charge of loading/unloading containers.
Is previous experience required?
No previous experience is required to complete this course.
How will this course benefit me?
By providing you with an overview on how to safely and properly handle containers in a yard
How will this course benefit my company?
By providing all involved with a basic understanding of safety and proper container handling aspects
What standards are referred to in this course?
N/A
Is there an assessment?
Yes
Innhold
Passasjer- og Krisehåndtering holdes i henhold til STCW-konvensjonens regel V, avsnitt A-V/2 og tabell A-V/2 og inneholder teoretisk og praktisk undervisning innen emnene
Passasjerhåndtering
Sikkerhetstrening for mannskap i passasjerområder
Kkrisehåndtering og menneskelig adferd
Passasjersikkerhet, sikring av last og skipsåpninger
Varighet
Kursets varighet er 1 dag
1 dag er 9 skoletimer
1 skoletime er 45 minutter
A business is a living organism that depends on the strategic coordination of systems, activities, and information to build customer-satisfying products and services and ensure profitability and future growth. A company’s success is determined by the ability of each core function to effectively perform its specific purposes and responsibilities and, at the same time, proactively cooperate and communicate with the other departments. It is this combination of business-unit excellence and cross-functional collaboration that acts as a key to organizational success.
• Review talent recruitment and development
• Review finance and information technology
• Assess operations and strategic management