Course catalogue

Sales effectiveness is the process of identifying and utilizing the right sales activities to generate the best sales outcomes. Your definition of a successful sale will depend upon your product, service, corporate goals, and objectives. Companies measure their effectiveness in a variety of ways: increased profit, new product sales, or shortened sales cycle. Successful sales organizations share a commitment to defining, measuring, and optimizing all of the components of their sales process in order to consistently achieve strategic goals. 

• Build an effective sales process   

• Measure your sales process  

• Practice the customer-centric sales approach

A recruitment process is different for different organizations. The common steps involved in the process are to attract, select, and hire a new employee. To create an effective hiring process, it needs to be thoroughly thought through, planned, and executed with precision and dedication. Ensuring a streamlined process requires constant evaluation. An effective hiring process enables a pleasant experience for the aspirants and the hiring team, keeping in mind the pace to find qualified candidates quickly and efficiently.

In this course, you will:

● Learn to create a branding strategy for attracting the right talent

● Understand ways to enhance the hiring process

● Identify different methods to create a high-impact hiring process

Empatisk validering betyr evnen til å anerkjenne andres følelser, uten å forklare, avvise eller dømme følelsene. Uavhengig av hvem vi er, er det viktig at andre ser, hører og forstår oss. Forskning viser at relasjonelle ferdigheter er noen av de viktigste lederferdighetene. 

Sentralt innenfor relasjonelle ferdigheter er hvordan du som leder evner å møte egne og andres følelser på en konstruktiv måte. I denne modulen vil du bli kjent med empatisk validering som er en teknikk som hjelper deg til nettopp dette.

Innhold:

• Læringsmål

• Empatisk validering (video)

• Empatisk validering

• Test deg selv

• Hva har du lært?

• Tips til fordypning 

Organisational culture is an exciting topic, which is concerned with the values and norms that are evident in an organisation and which help shape how we think, act and behave. Organisational culture is the way in which we do things here in our firm. 

In this module we look more closely at what organisational culture is, how it shapes our workplace and how leaders can influence the way it develops. Leaders have an important role in developing a robust learning and performance culture.

Course Content:

• Learning outcomes

• Organisational culture (video)

• What is organisational culture?

• Understand cultural drives

• How to work with cultural in your own organisation?

• Case and reflection

• What have you learned?

• Tips and links for further study

The course provides you with knowledge of all the topics in the training plan Module 2.3 – G11 Lifting equipment. Certified safety training that provides you with in-depth knowledge about the correct selection, inspection, safe use and maintenance of various types of lifting equipment.

E-LEARNING COURSE WITH THE FOLLOWING CONTENT:

• Lifting appliances, words, and expressions

• Slinging and center of gravity

• Lifting tables

• Fibre slings

• Lifting gears of chain

• Wire rope slings

• Wire ropes and end connections

• Shackles

• Eye bolts, eye nuts, and lifting lugs

• Pallet forks, concrete skips, and containers

• Yokes, lifting stands, clamps, vacuum, and 

• Magnetic lifters

• Loads with lifting lugs/points

• Hand hoists and fastening points

• Signals and signs

• Handling of load being lifted

• Safety regulations for lifting operations

• Control questions

Workplace ethics refers to a set of moral and legal guidelines that all employees of an organization should abide by. These guidelines typically define the ways in which the employees interact with each other and the customers alike. In essence, workplace ethics guide how companies serve their clients and treat their employees. Set guidelines don’t have any meaning if the employees aren’t aware of them, and this is where the aspect of ethical awareness comes in. Ethical awareness is the ability and eagerness to critically analyze, evaluate, and change if required, one’s morals and ethics. All employees in an organization must be conscious of the ethical implications that their actions may have.

In this course, you will:

● Understand what an ethics training program is and the key elements of an ethics training program

● Infer the benefits of an ethics training program

● Understand the steps involved in designing an effective ethics training program

Market segmentation is the practice of dividing your target market into approachable groups. Market segmentation creates subsets of a market based on demographics, needs, priorities, common interests, and other psychographic or behavioural criteria used to better understand the target audience. In this course Dr. Jagdish Sheth discusses method of segmenting the market through market psychographics.

At the end of this course, you will be able to:

Explain the three sub-categories of psychographic segmentation.​

Understand about the various segments of people that fall under the three sub-categories.

How much time do you spend developing your leadership succession plan? As older leaders begin to retire at greater rates, the 2018 Deloitte Millennial Survey discovered that 65% of potential millennial leaders feel unprepared to take their places. Forbes reports that by 2025, 75% of the workforce will be made up of millennials. These statistics suggest that there’s a leadership crisis on the horizon. Designing a strategy and framework to direct leadership development is mission critical for every organization. Training—and retaining —emerging leaders in your company should be a top priority. Understanding what team members want and expect from an employer will help you develop the right programs and systems to keep your talent engaged in learning, growing, and contributing to your organization.

• Retain your talented resource   

• Design a leadership development framework   

• Create a culture of learning

According to Stanford Research Institute International, just 25% of an employee's performance is attributable to technical skills, whereas nearly 75% of an employee's success is attributable to soft skills. Soft skills aren’t a replacement for hard skills, but they sure are an enviable asset. Soft skill training for staff members is a great approach to upskill your workers and keep top talent in your organization. According to a World Economic Forum survey, among all soft skills, critical thinking is one of the most sought-after soft skills by employers who want to entice and retain the best talent. Employers agree that the need for critical thinking abilities will increase over the next few years. Employees who practice critical thinking at work are more likely to think rationally and solve problems quickly. In the end, this lowers expensive errors and assures the wise use of an organization's resources.

This training is meant for:

● Business Leaders

● Business Consultants

● HR Leaders

● Entrepreneurs

● Trainers

● Anyone who is interested in learning about critical thinking

In this course, you are going to:

● Understand the importance of critical thinking in the workplace

● You are going to understand how to practice critical thinking to become an efficient leader

● You are going to identify different areas in business where critical thinking is crucial