Effective Decision Making module will teach you the skills needed to reach the best possible decisions, improving your knowledge of the decision-making process to enable effective decision making in the workplace.
This course, created by ILM has been designed to help you learn about leadership styles, making the right decisions, and using KPIs.
This course will improve your knowledge of leadership styles and their effect on teams.
This course, created by ILM has been designed to help you understand and choose the best way to effectively share information in the workplace.
This course, created by ILM has been designed to help you sustain your team's performance by dealing with conflict, and save you time by reducing the potential for future conflict.
This course will improve your problem solving techniques and enhance their effectiveness both in and outside of the workplace.
This course, created by ILM has been designed to help you understand the fundamentals of people management; from recruitment, to creating an effective team. Note: This course references UK legislation.
Complaints Management will give you an insight into the best way of handling and managing complaints as well as the opportunity to practice dealing with difficult situations.
This course, created by ILM has been designed to help you get the most of out of working with other teams; understand knowledge management, potential problems, and service level agreements.
This is a training course for employees at all levels, providing an understanding of equality and diversity and how this applies to the workplace environment.
This is a training course which will give you a greater understanding of equality and diversity, and how this applies to your role as a manager in the workplace.
With our NCSC Accredited Cyber Awareness and Resilience Courses, we can help you to ensure employees are equipped to protect the organisation from online vulnerabilities and data breaches, and to support the secure journey to remote working.
This course, created by ILM has been designed to help you generate and test innovative ideas in the workplace, and then make them work.
This course has been developed to provide learners with an understanding of the importance of employee relations, diversity, equity, inclusion, and belonging in the workplace, how they fit within an ESG strategy, and strategies to identify unconscious bias and create a more inclusive workplace culture.
This module will help you to understand the value of giving feedback and how to deliver it effectively.
This course, created by ILM has been designed to help you understand and identify your own personal and professional development needs, as well as show you how to create and maintain your own development plan.
This course, created by ILM has been designed to help you understand equality and diversity at work.
This course has been developed to provide learners with an understanding of the impact of pollution and waste on the environment.
This course has been developed to provide learners with an understanding of: the concept of social impact in the context of Environmental, Social, and Governance (ESG) the role of the 'Social' (S) pillar in ESG principles and its significance for sustainable development key areas of social impact, including access to finance, healthcare, communication, health/nutrition, and human rights, and applying ESG and social impact principles and fostering a proactive approach to social responsibility and sustainability.
When businesses embrace Environmental, Social,and Governance principles, they can innovate and create real change. Engaging with communities and stakeholders helps businesses to understand local and global needs and invest responsibly in the environment, people, education, healthcare, and infrastructure.Ensuring safe working conditions and ethical labour practices safeguards human rights and enhances the reputation of the business.
This course has been developed to provide learners with an understanding of the value of human resources in a business context. We’ll explore the term ‘human capital’ and how it’s used by organisations to describe their most valuable asset, people. We’ll also explore how businesses aim to attract, keep, and nurture talent within an organisation.
This course will explore how an organisation can attract, develop, and retain the talent it needs to successfully implement its ESG strategy.
This course gives employees at all levels foundational knowledge about the how valuable people are in driving and ESG strategy, and how an organisation attracts, retains and measures talent.