In an environment with a speak-up culture, everyone is free and safe to express themselves and feel appreciated for doing so. When you encourage your crew to speak up — and therefore promote a speak-up culture — you empower them, keep them involved and feel confident that their input is valued.
This course explains the effects of silence, the barriers to speaking up, and how to break silence using two tools. It also presents examples of how to use these tools on a group or an individual.
Reference: Based on parts of STCW Table A-II/2, A-III/2 Leadership and managerial skills; OCIMF Human Factors Approach
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