Course goal: This course aims to provide the knowledge and techniques for carrying out effective toolbox talks
Learning Objectives:
LO1 Define what is meant by a toolbox talk
LO2 Describe the communication process and explain its importance in carrying out a successful toolbox talk
LO3 Describe the verbal communication process
LO4 Describe the non-verbal communication process
LO5 Identify the main components of a toolbox talk
LO6 Identify the roles and responsibilities involved in a toolbox talk
LO7 Summarise the key points of a toolbox talk
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