Maritime

Course catalogue

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389
Course code: OSB-100
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

Course code: TQ_008
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

Making your hires successful requires a lot of work. There is a science to identify talent that matches the needs and culture of your organization. The process of interviewing candidates based on behavioral questions is a proven way of pinpointing the best-qualified applicants. In this course, we will review the whys and hows of using this popular interviewing practice so that you can make the most of its benefits.

 

• Determine what behavioral interview is   

• Enlist steps to prepare for the behavioral interview   

• Create questions using STAR model   

• Conduct behavioral interviews

 

Course code: VTC-004
Course type: E-learning course
Duration: 5 hours
Language: English
Price: GBP 60,-

Strict regulations and procedures exist for the safe and efficient operation of ships - and UK regulations and procedures may differ from those you may be familiar with in other flag vessels. 

This online course will help to comply with UK requirements by focusing on the guidelines set out in 'A Master's Guide to the UK Flag', released by the UK DfT Maritime and Coastguard Agency.  

This course aims to allow the learner to train themselves in vital regulation and procedures in the most efficient way possible - by studying each of the 14 subjects in this course, with learning consolidated via confirmation and assessment questions.

Course code: TQ_002
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

Changing demographics, technology innovation, and global competition are driving enterprise-wide business transformation. Digital natives—two new generations of buyers and corporate talent—are wired to connect, communicate, and operate in this environment. How they instinctively navigate this digital age is redefining how organizations are responding to customer expectations, continuous business innovation, and competition. A recent Wall Street Journal article said, “We are in an era of extraordinary change in core business models. Technology is usually the cause.” As organizations shift from pre-digital age business models to more agile platform-based models, their strategies are changing too. Digital technologies are the tools that organizations are using to meet the demands of a new breed of the buyer and a competitive global economy. It’s clear that today—and going forward—every business is now a digital business.

 

• Learn how markets are getting transformed due to digital

• Recognize how business models get transformed due to digital

• Understand how digital influences strategy transformation for any business

 

Course code: AST-003
Course type: E-learning course
Duration: Approx. 90 hours
Language: English
Price: GBP 780,-

Provided in association with Astutis, NEBOSH Learning Partner 807.


The NEBOSH International General Certificate in Occupational Health and Safety (IG) is one of the leading health and safety qualifications recognized globally.  It helps develop your understanding of general workplace issues and how they can be applied in different sectors around the world.

 

The new NEBOSH International Certificate focuses on the role of a real-life health and safety professional. It looks at the real, everyday risks that people encounter and how to manage them to help protect people and profits. 

 

You'll develop the essential risk management skills to create a safe and healthy workplace. And, you’ll have the foundation knowledge to make recommendations to your employer to help them improve health and safety management.

 

Upon completion of this course, learners will be able to:

 

• Justify health and safety improvements using moral, financial and legal arguments

• Advise on the main duties for health and safety in the workplace and help their organisation manage contractors

• Work within a health and safety management system, recognising what effective policy, organisational responsibilities and arrangements should look like

• Positively influence health and safety culture and behaviour to improve performance in their organisation

• Do a general risk assessment in their own workplace – profiling and prioritising risks, inspecting the workplace, recognising a range of common hazards, evaluating risks (taking account of current controls), recommending further control measures, planning actions

• Recognise workplace changes that have significant health and safety impacts and effective ways to minimise those impacts

• Develop basic safe systems of work (including taking account of typical emergencies) and knowing when to use permit-to-work systems for special risks

• Take part in incident investigations

• Help their employer to check their management system effectiveness – through monitoring, audits and reviews

 

Course code: TQ_020
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

Mentoring is a process that follows coaching. Coaching makes a person equipped with the skills required for a job whereas mentoring is on-the-job process. It helps a person practice the skills learned, enhance the skills, and learn new skills to be future ready. Hence, coaching is a short-term relationship whereas mentoring is a long-term. Coaching is always task oriented whereas mentoring is relationship oriented. It is all about reaching a stage where the mentor can easily share the real issues influencing the trainee. On the other hand, coaching can be implemented immediately on any particular topic. This course will help you acknowledge the difference between coaching and mentoring and make you learn when to use them.

 

• List the differences between coaching and mentoring 

• Identify the requirements that are suitable for coaching and mentoring

Course code: AST-009
Course type: E-learning course
Duration: 6 hours
Language: English
Price: GBP 95,-

Provided in association with Astutis, approved centre 1857.


IOSH Working Safely is an essential short course for employees of organisations in any industry sector who need a grounding in health and safety. 

 

Provides an awareness of general workplace hazards and focuses on why health and safety is important to the well-being of the individual worker and those around them.

 

On completion of the course, learners will be able to:

 

• Why staff must work safely

• Staff's responsibility towards health, safety and wellbeing

• The difference between hazards and risks

• Hazard and risk identification, impact and how to control them

• The importance of safety performance within the workplace and how to improve it

• How industry affects the environment

 

Course code: WBB-002-12
Course type: Course package
Duration: 7 Hours
Language: English
Price: GBP 250,-

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics.

 

Effective remote working requires greater self-control and discipline to avoid the boundaries between work and personal life becoming blurred. Research has shown that, in general, homeworkers tend to work longer than office workers and this increases with the use of technology. Homeworkers do benefit from greater working time autonomy, but how effectively this is applied depends on the discipline of the individual.

 

The ‘Effective Remote Working’ bundle includes 3 months access to 10 online courses and over 7 hours of eLearning.  

 

• Management of Change

• Lone Working (Employees)

• Smart Workplaces: Responsible Social Media for Team members

• Business Writing: E-Mail Techniques

• AEC Success: Effective Decision Making

• Webinars – Conducting a Web-based Presentation

• ABCs of Managing Time & Effort: The 80/20 Way

• Smart Time Management: 7 Steps to Regaining Control of Your Day

• 3-way Communication

• Smart Customer Service 3: Effective Verbal and Nonverbal Communication

Course code: TQ_003
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

Leaders must focus on developing their ability to be more agile and strategic – within an environment of constant change. They should explore tools that can be leveraged to achieve the goal. Good agile leaders make sure that their teams identify the desired long-term goals, and then work backward from these to identify all the conditions that must be in place for the goals to occur.

 

• Define the theory of change and identify factors impacting the change

• Enlist 5 types of organizational change and successful ways to implement them

• Apply strategies which help in creating an organization that is always ready for change

 

 

Course code: TQ_029
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their efforts on acquiring new customers, but only 18% surveyed focus on retaining existing customers. Another survey revealed that companies who increase their customer retention rates by 5%, increase their profits by at least 25% and often more. 

These statistics make it clear that loyal customers help drive a company’s growth and profitability. The key to keeping your customers satisfied and loyal to your organization is excellent customer service.   

In this lesson, you will learn how to build relationships of trust and appreciation.

 

• Recognize the value of customer service 

• Serve external customers 

• Serve internal customers

Course code: TQ_064
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

The workforce in most of the organizations has a mix of four generations. Individuals from the Baby Boom era are moving closer to retirement, while a new generation of workers, Generation Z, are entering the business world. Different cultural events and forces have so distinctly molded the Baby Boomers, Generation X, Millennials, and Generation Z that their approaches to work vary greatly. In this lesson, you will learn that strategic leaders seize the opportunity to leverage the wisdom and experience of the oldest generation and the entrepreneurial, technological, and ideological strengths of the younger generations to prepare their organizations for the future.

 

• Identify the similarities of all generations 

• Learn to lead the generationally diverse team 

• Build the bridge between these generations

Course code: TQ_036
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

You want to develop a team that feels comfortable approaching you with new ideas, suggestions for improvements, and even their personal challenges. You want your clients to know that you are genuinely interested in hearing their concerns and ideas. And you want your superiors and peers to see you as someone who encourages innovation and open communication in your department. Working to improve your active listening will take patience and practice. But if you learn how to put this powerful communication skill to work for you, you’ll discover that the benefits are well worth the effort.

 

• Define active listening

• Confirm your understanding of the meeting

• Pay attention to body language

 

Course code: TQ_049
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

When you make developing customer rapport a priority, you will experience many benefits. From the very first interaction, there are things you can do to begin earning customer trust and loyalty. Be friendly and genuine as you communicate. Always be honest and work hard to solidify your reputation as a trustworthy professional. As your relationships grow, find ways to help your customers outside of your role as their sales consultant. These opportunities to assist them in their successes will cement your rapport even more. And don’t forget that relationships with your colleagues and co-workers need as much attention and care as your customer connections. It takes hard work and teamwork to be successful. Taking the time to build rapport with both your customers and colleagues is the key that unlocks this reality.

 

• Identify Ways of Establishing Customer Rapport

• Identify Ways of Sustaining Customer Rapport

• List the Benefits of Building Customer Rapport

 

Course code: TQ_111
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

The art and science of asking questions is the source of all knowledge.

 - Thomas Berger

 

Asking open-ended questions is a powerful tool to not only spark new ideas and discussions but also developing strategic thinking, collaboration and innovative business solutions. Leaders who demonstrate curiosity and active listening skills are ideally qualified for asking open-ended questions and helping their teams discover original answers to corporate challenges.

• Define an open-ended question 

• Identify the best practices in asking open-ended questions 

• Explain how to encourage and enable employees to use open-ended questions in business meetings 

• Recognize the advantages of open-ended questions

Course code: BVS-002
Course type: E-learning course
Duration: 1 hour
Language: English
Price: EUR 200,-

Presentation 

This training course provides a general overview of the requirements of the AFS Convention and the anti-fouling systems used for new constructions and during ships operational life.

Objectives

On completion of the training, students will be able to: 

Understand the aim of the anti-fouling systems and their impact on the environment. 

Know the requirements of the AFS Convention. 

Be familiar with the applicable documentation and related certificates. 

Program 

What is fouling and how do anti-fouling systems work 

Influence on the environment 

Composition of anti-fouling systems 

The AFS Convention and regulations 

Applicability of AFS Convention for new and existing ships 

Regulation (EC) No. 782/2003 

Survey and certification 

o Types of surveys 

o Scope of Initial surveys for new and existing ships 

o Other surveys 

o Certificate issuance 

o The validity of the IAFS Certificate 

o Type approval certificates

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Anti-Fouling Systems awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Anti-Fouling Systems, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Course code: BVS-025
Course type: E-learning course
Duration: 2 hours
Language: English
Price: EUR 200,-

Presentation

This training course aims at providing an overview of the Port State Control background, organisation and procedures. It includes a description of the Port State Control inspection process, the criteria for selection of ships for inspection and the most common detainable deficiencies.

Objectives

On completion of the training, students will be able to:

Know the background and organisation of the various Port State Control regimes around the world

Understand the Port State Control procedures, the criteria for selection of ships for inspection and the inspection process

Know the various publications issued regularly by the different Port State Control regimes 

Get familiar with the most common deficiencies which may lead to ship’s detention

Program

PSC background and organisation

Purpose

Regulations

Regional Port State Control organisations

PSC procedures

Relevant instruments

Selection of ships for inspection

Inspection and selection scheme – Scope, priority and frequency of inspection

Paris MOU – New Inspection Regime (NIR) factors

PSC inspection process

Initial inspection

Clear grounds for more detailed inspection

More detailed inspection

Ship detention

Banning of ships

Publication of information

Detainable deficiencies

Examples of detainable deficiencies

Under SOLAS Convention

Under Load Lines Convention

Under MARPOL Convention

Under Chemical and Gas Codes

Under STCW Convention

Under ILO Conventions

Statistics from various PSCs

Certificate

On completion of the training program, the student will be awarded: 

A Certificate of Port State Control, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Port State Control is obtained after completion of the course and passing the online test.

Course code: BVS-013
Course type: E-learning course
Duration: 3 hours
Language: English
Price: EUR 200,-

Presentation

This training course provides a general introduction to the most important maritime regulatory bodies: the International Maritime Organisation (IMO), the International Association of Classification Societies (IACS) and the European Maritime Safety Agency (EMSA).

Objectives

On completion of the training, students will be able to:

Understand the mission and structure of IMO, know the IMO requirements and the main International Conventions, and understand the process of acceptance, adoption and implementation of International Conventions.

Know the history of IACS and its mission, understand the IACS organization and the role of each entity, and know the main types of documents issued by IACS and how they are implemented.

Understand the European context, the role of the European Maritime Safety Agency (EMSA), and know the key points of the EU Regulation on common standards for ship inspection and survey organisations.

Program

Module 1 – IMO

IMO Mission

IMO History

IMO Organisation

IMO Regulations

Implementation of IMO Regulations

IMO Technical Assistance

Module 2 – IACS

IACS History

IACS membership evolution and current members

Membership criteria

The mission of Classification Societies and what Classification Societies do not do

IACS aims

IACS values – Leadership, technical knowledge, quality performance, transparency

IACS Organisation

Work programme and work process

IACS Panels

IACS main documents

Module 3 – EMSA

The European context

EMSA purpose and mission

EMSA structure

Regulation (EC) No 391/2009 

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Maritime Regulatory Bodies, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Maritime Regulatory Bodies is obtained after completing the course and passing the online test.

Course code: BVS-034
Course type: E-learning course
Duration: 1,5 hours
Language: English
Price: EUR 280,-

Presentation

This training course provides an overview of the general hazards existing on board ships, the appropriate protective equipment to be worn, the precautions to be taken before entering a confined space and other dangerous situations.

Objectives

On completion of the training, students will be able to:

Know the general principles and the hazards existing on board ships

Get familiar with the different personal protective equipment and their applications 

Understand the hazards related to confined space entries, and the precautions to be taken

Know the precautions to be taken about the various dangerous situations likely to be found on board ships.

Program

General principles

Risk control structure

Personal Protective Equipment (PPE)

o Protection of the head

o Protection of eyes and face

o Respiratory protection

o Protection of the feet

o Hearing protection

o Protection of the body

o Protection against fall from height

o Protection of the hands

o Other safety equipment

Safe boarding of ships and offshore units

General precautions while working on board

o Slips, trips and falls

o Internal inspections

o Engulfment

o Fire & explosion

o Hazardous materials

o Air quality & Oxygen rate

o Main points of attention

Confined spaces

o General precautions

o Entry permit

o Rescue attempts

o Particularly dangerous spaces

Other dangerous situations

o Use of rafts or boats for inspections

o Working at height

o Pressure tests

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Personal Safety on Board Ships, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Personal Safety on Board Ships is obtained after completion of the course and passing the online test.

Course code: TQ_010
Course type: E-learning course
Duration: 15 MInutes
Language: English
Price: GBP 15,-

Your success as a leader isn’t dependent upon how much technical knowledge, business expertise, or years of industry experience you have. If you want to achieve goals consistently, build strong, collaborative teams, and establish solid relationships with colleagues, superiors, and clients, then you need Emotional Intelligence (EQ). Emotional Intelligence, also known as Emotional Quotient (EQ) is the ability to properly gauge your emotions as well as the emotions of others in all situations, use proper judgment and behave appropriately for the desired outcome. In other words, EQ is the ability to identify your emotions, and those of others, and use that knowledge to make the best decisions, regardless of the circumstances.

 

• Define EQ 

• Describe the four components of EQ 

• Use tips and techniques to develop your EQ

Course code: TQ_060
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

Kurt Lewin a German-American psychologist, defined himself and his contributions within three lenses of analysis: applied research, action research, and group communication were his major offerings. One of the Cornerstone models for understanding organizational change was developed by him and is referred to as ""Kurt Lewin's three-stages of Change.

 

This model breaks into three-stages: Unfreeze, Transition, and Refreeze. In the ""Unfreeze"" stage, an organization prepares for the change. In the ""Transition"" stage, the change takes place and in the ""Refreeze"" stage, the change becomes solidified as the new norm.

 

• Describe the need for change

• Identify the three stages of Kurt Lewin’s change model

• List the activities in the unfreezing stage

• Explain why communication is important in the transition stage

• Explain the importance of refreezing

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