Course catalogue

Kotter's 8-Step Change Model was created by Harvard University Professor, John Kotter. He perceived the change process as having 8 essential steps.

The 8 Essential Steps in this model are:

Create a sense of urgency for change

Build a coalition for change Form a vision for change 

Communicate the vision for change 

Remove barriers to change 

Generate quick wins for the change 

Stay persistent with the change 

Make the change permanent

• Describe Kotter’s 8-step change model 

• Explain what leaders can do to make the change successful

The simplest definition of diversity is “a range or variety of different things”. In the context of D&I, diversity refers to “the traits and characteristics that make people unique” which include (but are not limited to) race, ethnicity, age, gender, socio-economic class, ability, sexual orientation, and nationality. The summation of these variables combine to create life experiences which shape how a person solves problems, creates, and assesses risk. These are examples of “diversity of thinking” which yields direct and indirect benefits that are foundational to the business case for investments in D&I initiatives.

An inclusive environment is one in which “all individuals are treated fairly and respectfully, feel welcome, have equal access to opportunities and resources, and can contribute fully to the organization’s success".

• What you need to know before you create an anti-racism strategy?

• How to successfully support your strategy for combating institutional racism? 

• What are key steps for successful diversity programs? 

Presentation

This training course provides an overview of the different techniques employed for non-destructive tests (NDT) of materials and welding, their objectives and principles.

Objectives

On completion of the training, students will be able to:

Know the objectives and principles of the various non-destructive testing methods.

Differentiate NDT methods regarding application selection and physical principles.

Understand the evaluation process referred to the testing procedure.

Be familiar with the reliability of the various NDT methods.

Program

Definitions and terminology

Role of non-destructive testing

NDT methods

Systematisation of NDT methods

o Visual testing

o Penetrant testing

o Magnetic particles testing

o Radiographic testing

o Ultrasonic testing

Evaluation of NDT findings

Indications and flaws

Acceptance criteria

Reliability of NDT

Probability of detection

NDT operators certification

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Introduction to NDT, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to NDT is obtained after completion of the course and passing the online test.

Presentation

This training course provides a general overview of the requirements of the International Load Lines Convention and the conditions of assignment of load lines.

Objectives

On completion of the training, students will be able to:

Know the general requirements of the International Load Lines Convention and understand the conditions of assignment of load lines.

Know the different types of surveys; understand the scope of each survey and the certificates, records and documents associated with the Load Lines Convention.

Know the most common deficiencies and PSC detainable items in connection with the Load Lines Convention.

Program

History of Load Lines Convention

Purpose of the Convention

Definitions

Freeboard calculation

Load line marks

Conditions of assignment

o Information to be supplied to the Master

o Doors

o Cargo and other hatchways

o Machinery space openings and miscellaneous openings

o Ventilators and air pipes

o Scuppers, inlets and discharges

o Scuttles and windows

o Freeing ports

o Protection of crew

o Special conditions of assignment for Type A ships

Special requirements for ships assigned with timber freeboards

Certificates, records and other documents

Scope of Load Line surveys

o Initial survey

o Annual survey

o Renewal survey

Common PSC deficiencies related to Load Lines

o PSC statistics

o Detainable deficiencies

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Load Lines, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Load Lines is obtained after completion of the course and passing the online test.

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics.

Effective remote working requires greater self-control and discipline to avoid the boundaries between work and personal life becoming blurred. Research has shown that, in general, homeworkers tend to work longer than office workers and this increases with the use of technology. Homeworkers do benefit from greater working time autonomy, but how effectively this is applied depends on the discipline of the individual.

The ‘Effective Remote Working’ bundle includes 3 months access to 10 online courses and over 7 hours of eLearning.  

• Management of Change

• Lone Working (Employees)

• Smart Workplaces: Responsible Social Media for Team members

• Business Writing: E-Mail Techniques

• AEC Success: Effective Decision Making

• Webinars – Conducting a Web-based Presentation

• ABCs of Managing Time & Effort: The 80/20 Way

• Smart Time Management: 7 Steps to Regaining Control of Your Day

• 3-way Communication

• Smart Customer Service 3: Effective Verbal and Nonverbal Communication

To better understand today’s digital age, it’s important to look back at the Industrial Revolution. As Steve Jobs said, “You can’t connect the dots looking forward, you can only connect them looking backward.” Just as the steam engine and other machines transformed the 18th-century economy, digital technologies are changing our world economy, business practices, customer expectations, and societal norms—and will continue to do so for the foreseeable future. And while it’s impossible to predict the exact changes that lie ahead, it’s possible to predict who will succeed: agile organizations who are able to quickly take advantage of new opportunities by applying digital technologies.

• Understand the parallels between the industrial revolution and the digital revolution

• Define Digital Transformation

• Understand how digital is changing the operation of businesses, affecting all business sectors, and is making organizations flatter

Follow Social Distancing: Avoid close contact with one another. Keep at least a six feet (2 meters) or the governmental recommended distance.

Leaders face conflict situations regularly as they manage team members, departmental issues, and organizational challenges. While there are core principles for solving these problems, they can’t all be solved using one strategy. Personality conflict between co-workers requires one approach, while an interdepartmental conflict requires another. In this lesson, we’ll look at several incidents and discuss how to resolve them. We’ll also suggest other strategies you can employ to address and minimize conflict in your workplace.

• Manage small group conflict   

• Manage large group conflict   

• Identify more strategies, tools, and thoughts on managing conflict

In today’s dynamic business environment, it has become of utmost importance for any organization to have a strategic plan in place. A strategic plan is a powerful instrument that helps a company commit to a future goal, motivate its organization through vision, clearly see its strengths and weaknesses, and move forward with a well-thought-out and measurable action plan. Thus, we can say that strategic planning sets direction, outlines measurable goals, and aids in changing approaches when moving forward. To develop an effective strategic plan, you must understand both where your business stands today and where it wants to be in the future.

• Define strategic planning and enlist elements of strategic planning      

• Explain the importance of an organizations mission and vision statements      

• Describe the core values and its unique value proposition     

• Outline goals, objectives, and plan to measure progress and performance

Leaders of successful sales organizations focus on strategic planning, intentional hiring, and effective coaching. They build a solid and well-defined sales framework that undergirds their sales team’s efforts. They prioritize hiring people who have the right skills, energy, and outlook. And they develop work environments that are highly structured, purposefully challenging, and appropriately supportive. When sales leaders achieve a good balance of these three factors, the sales process is streamlined, organized, and successful. 

• Build a strategic framework   

• Hire qualified salespeople  

• Coach your team members