Course catalogue

Constructive feedback has the ability to help your employees do their jobs better. It helps strengthen your team and improve the overall performance. Many managers are unable to give constructive feedback; hence, they do not get the expected results and sometimes have an adverse effect on their relationship with their employees. To avoid this, many managers are reluctant to provide feedback.  

Constructive feedback is an opportunity to coach your team members on how to grow into more productive and independent contributors. When giving and receiving positive and negative feedback becomes a routine part of everyone’s workday, you and your team will be on your way to personal and organizational success.

• Follow the rules of providing feedback 

• Implement effective methods to share feedback

Why do we often say that it is important to effectively network and build strong business partnerships? It is because your success as a businessperson will be greatly affected by the professional relationships you cultivate. Whether leading employees, working on a cross-functional team, or meeting with colleagues at an industry conference, your ability to successfully network and build productive and authentic business relationships is important. Strong business relationships drive productivity and business success. Smart leaders spend time developing their interpersonal skills in order to build solid bonds with their employees, work productively and positively with peers and superiors, and generate business relationships that can contribute to personal and organizational success.

• Describe interpersonal skills    

• Identify ways to build business partnerships    

• Enlist key strategies to successful networking

Objective: The aim of the training is that those who are given training are given the opportunity to acquire theoretical and practical knowledge about fall protection and the correct use of rescue equipment, rescue of free-hanging persons, rescue of personnel over open sea, tank, stretcher transport, descent and treatment of personnel after fall accident.

The training is adapted for personnel who are part of fall protection / rescue teams on board an installation, but also for personnel who want a basic understanding of a rescue operation, evacuation equipment after a fall accident when using fall protection / rescue equipment.

The course runs over 3 days (24 hours)

Repetition 2 every year in accordance with NOG 113 and SFS.

Content:

- Introduction
- Regulations, guidelines
- Best practice
- Risk assessment
- Fall protection equipment
- Use of personal protective equipment
- Knowledge of different equipment and methods
- The equipment's limitations and possibilities
- Requirements for maintenance, storage and control
- Consequences of falls

Practical and theoretical review of rescue exercises

- Planning and risk assessment of rescue
- Basic first aid
- Rescue operation w / fresh air equipment
- Rescue of a hanging person
- Rescue from tanks / cramped spaces
- Rescue over open sea
- Descent / hoisting of person
- Stabilization of person
- Knowledge of hanging trauma

A project is a sequence of tasks completed in a specific order with the goal of achieving a certain outcome. Projects are overseen by managers but are executed by project teams according to detailed plans, budgets, and timelines. The investment of an organization’s time, labor, materials, equipment, and capital require that each detail be monitored and managed carefully to ensure that the scope of the project doesn’t spiral out of control and that the project’s profitability is maximized rather than jeopardized. Effective project managers demonstrate well-developed technical and interpersonal skills, attention-to-detail, business acumen, and exceptional follow-through.

• Explain the four components of project management  

• State the project management lifecycle

Conflict management is a major hurdle in any organizational growth and has to be resolved on priority to reduce the negative effect it may cause. The role of the facilitator is complex. A leader’s job is to guide conflicting individuals through a process without using their influence to determine the outcome of the negotiations. They must model calmness, respect, and open-mindedness in situations that can be emotionally charged. They must encourage full participation of all group members from defining the cause of the conflict to agreeing on a resolution.      

In task-based situations, facilitators need to push team members strongly but respectfully question, challenge, and argue decisions, suggestions, and processes recommended by other team members.      

Leaders who know how to anticipate conflict and address it proactively with the right tools, techniques, and a well-managed process create healthy work environments that use differences to grow and move forward positively. In this course, you will explore the various tools available to the facilitator to manage conflicts.

• Identify the basics of facilitation   

• Apply the three-step mediation process     

• Decide when to encourage opposing dialogue